ParcelABC - courier service Reviews

All good. Received within stipulated tineframe. Trustworthy, thats all you need in this business. Thx

Precios razonables para envíos al extranjero

I had an extremely disappointing experience with ParcelABC. For over a month, my parcel collection has been repeatedly rescheduled, yet they still have no clear idea what the problem is, nor do they seem to care. There is no accountability on their part—no phone calls, no follow-up, just empty promises and rescheduled dates with no results. If you value reliability, look elsewhere. Not only does ParcelABC fail to deliver on their commitments, but they also provide very limited options for refunds. I am now stuck with a service that cannot perform as promised and unable to retrieve my funds through alternative payment methods. Save yourself the frustration and avoid using this service at all costs.

Tout a été parfait du devis en ligne, à la réception de la marchandise que je devais importer d'Allemagne

Fast shipping, super affordable, plus amazing customer support!! I'm moving back to Canada from Germany, so I'm shipping 4 large boxes of my belongings. I was expecting to pay double what I actually paid! Plus, I'm very anxious and the support from ParcelABC kept me calm and informed. Whenever I had a question, or needed support with customs/invoice things... they responded quickly and with help.

I recently used ParcelABC - courier service to send a parcel from Germany to India, and I am extremely satisfied with their service. The entire process, from booking the parcel on their website to the final delivery, was seamless and efficient. The website was user-friendly and made the booking process straightforward. I appreciated the clear instructions and the ease of tracking my parcel throughout its journey. The real-time updates provided me with peace of mind, knowing exactly where my parcel was at any given time. Most importantly, the delivery was on time, as promised. This level of reliability is crucial, especially when sending important items internationally. The parcel arrived in perfect condition, and I couldn't be happier with the service provided. Thank you, ParcelABC - courier service, for your excellent service. I will definitely use your services again in the future and highly recommend you to others looking for a dependable courier service.

Very quick and confortable service.

My experience with ParcelABC has been somewhat bumpy. I requested the delivery services of this company to pick up a package in Venezuela that contained clothes made by a grandmother for her 10-year-old granddaughter who lives in Belgium. But, ParcelABC subcontracted, in turn, the delivery services of the UPS company on 09/09/2024. To start there were problems with the package collection (which was done on 11/09/2024, after several calls and emails on my side). After UPS confirmed the package reception, the madness of a complicated journey began. It included its passage through Colombia and several cities in the USA, such as Miami, Louisville, and Paramus. There, the parcel was held for several days at customs, in theory, due to the lack of import documents (which were inside the plastic bag that contained the shipping label and anybody couldn't see). On 10/14/2024, UPS declared the parcel lost. Later on, UPS initiated a 10-day investigation to find it. In the following 4 days, I received an email from UPS to initiate a claim for the payment of compensation or reimbursement because the parcel was lost. In this regard, I didn't do anything, and on 10/17/2024, UPS found the package without shipping labels and proceeded to place a new one with a new tracking number. Afterward, the package began a new tour of cities such as Kansas, Lenexa, and Louisville in the USA until it finally arrived in Cologne (Germany) on 10/20/2024. It was delivered to the recipient in Belgium on 10/21/2024 after canceling the UPS courier an extra import charge (which is still in a claim against Parcel ABC). My assessment of UPS as a subcontracted company by ParcelABC is negative. In my opinion, ParcelABC offers affordable delivery prices, but it should choose its partners better. However, I must recognize the work performed by DANIEL, an operator of ParcelABC who showed exemplary behavior all the time to intercede for me against UPS and claim as if it were me all irregularities occurred throughout this bumpy journey of my parcel. Thanks to him, a 10-year-old girl could enjoy her grandmother's gift. At least, ParcelABC counts on good professionals to solve this kind of inconvenience.

Easy non confusing forms to fill out as I tried to use others and gave up

I strongly recommend them. Michał and Monika are very nice and helpful when you have any issue with your shipment. Will continue using them.

I decided to use ParcelABC. They are an aggregator- they don’t actually do anything except clip the ticket. Avoid them at all costs. Just go straight to the courier companies. I selected UPS - a well known and reputable international courier. The ParcelABC website pushed me to additional insurance for the parcel which consisted of my wife’s used clothes. Zero commercial value but replacement value if lost was estimated $5,000AUD. Paid the insurance and the shipping cost. Order successful. All complete! Then I get a separate message advising because the value of my order was 5,000AUD I would need to pay an additional 1500 to cover customs taxes. This was never disclosed before I paid. I’m now held to ransom.Their customer service team repeatedly contacted me and threatened to stop the delivery unless I pay the additional amount. I fixed the problem: I revised the customs invoice with a value of 500AUD knowing zero customs would apply but THEY STILL THREATENED ME - but for a lesser amount! This is utterly dishonest, illegal and stressful. All they needed to do was clearly advise customers that they will be required to pay a further amount into a “wallet” (also not clearly identified). This should have been advised before the final price was locked in and payment made.

Good experience. Fast.

Koszmar, unikajcie tej firmy ! przesyłka koperty -International Priority- koszt 870 zł - dostawa w jeden dzień. Jutro rano minie tydzień od odbioru paczki, a ja nawet nie wiem gdzie jest paczka. Obsługa tragedia, odpowiedzi na zasadzie: jak się dowiemy to Cię poinformujemy !. żadnej informacji gdzie jest paczka i kiedy będzie dostarczzona. jak dla mnie zwykłe wyłudzenie pieniędzy -870 zł za usługe, której nie są w stanie zrealizować. Oszustwo będzie zgłoszone do odpowiednich służb i Rzecznika Praw Konsumenta.

Very clear communiaction, very fast service!

Unfortunately a few of my belongings broke during the transport.

Quick and easy service

Mało informacji lokalizacji przesyłki. Termin dostarczenia na stronie głównej mówił „3+” dni. A paczkę dostarczono na 8 dzień :(

Avoid any circumstances !!! They broker not a delivery company. Send parcels in the EU, they send a UPS courier who requires to print label, also UPS requires always a very specific list ... I pay to send it and UPS refuse to send it without a very specified list so I cancel it. and now they send me to pay FINE for cancellation... costs double compared to competition and even triple because of cancellation...

Fast shipping with a good price point, very happy. Edit: yesterday I booked another shipment with ParcelABC. They first charge me 105 Euros and now want more than 1000 Euros prepayment for customs. I informed them that the receiver has an EORI number and a customs account SO THERE ARE NOT CUSTOMS CHARGES TO the shipper. If there are charges, they will be charged directly to the receiver. But they insist to prepay more than 1000 Euros. What a fraud!!! My good experience got annihilated immediately!!!