Nuffield Health Reviews

My children have just started swimming lessons with Emma Cracker. In just one lesson, she had my son, who was quaking on the side of the pool, not only in the water, but diving in! She is absolutely brilliant with the kids, so reassuring and positive and keeps the lessons engaging, I couldn't be happier!

The whole staff at the hospital were absolutely great. From the first appointment to my operation everyone was professional and had time to talk and explain about what was going to happen in the operation, what care and pyshio was going to be done, looked after me during time i was haspital

First class experience. Staff professional, consultant was excellent and the hospital was kept really clean.

The team at the hospital were absolutely fantastic. Caring, gentle, attentive, professional and looked after me during my medical journey.

E mail Nuffield Health with a query re price of a simple test, they replied to say they would be in touch in 2 days, a week later nothing !! Trying to speak to anyone at the hospital of choice is impossible, its all gone to a central call centre who are clueless. We all moan about the NHS, however they are much better than this provider.

I've been a member of Nuffield health since Dec 2024 and the facilities and staff there are fantastic. Its great value for the price I pay. Angie and Ozlem on reception always greet me with friendly faces. The personal trainers there are all highly knowledgeable in their fields and the advice Archie has given me has motivated me even more. Even the managers are approachable and considerate. Would highly recommend the Bishops Stortford Nuffield Health. *********************************************** CONGRATULATIONS TO LISA FOR COMPLETING THE LONDON MARATHON 2025.

Terrible experience! Unprofessional staff at the gym. Saw one staff member sticking his middle finger up at a gym goer. Shocking behaviour! The actual gym facilities aren’t too bad but if this is how staff treat their members, it isn’t worth the £100 each month to go. For anyone wondering this is the Harrogate gym

All the care at the Nuffield was superb. Every member of the staff worked as a team and nothing was too much trouble.

My review relates specifically to Nuffield's Joint Pain Programme, a free six-month programme to help people with chronic pain/conditions develop safe exercise plans and get fitter without damaging their joints further. I can't praise this programme as delivered by the City of London Barbican gym highly enough. It has been transformative in helping me become more confident in taking exercise while I wait for joint replacement surgery. You get six months' free membership (provided you attend the majority of the three month, twice-weekly, initial sessions) and you are offered a combination of strength, flexibility and cardio classes tailored to people with joint injuries or pain. The Rehabilitation Specialist at Barbican, Joelle, runs these sessions brilliantly, offering us differentiated support, in-depth knowledge of the mental and physical impacts of joint pain on wellbeing, and always supportive and encouraging in the classes. At the end of the programme I can feel the difference in how I move and mobilise, and I have a plan I can continue to use to get even fitter.

It’s very difficult to book classes and there aren’t many interesting classes after 5pm (some people work!) Classes like aqua aerobics are impossible to book and always have long waiting list. The only fun and enjoyable classes are Zumba and Street Dance (with Rich), I really hope they keep these classes and add more of these during the week. Functional training is also good with Zac.

Cannot book popular classes like Pilates like Pilates and water aerobics. Need to book 8 days ahead from 7am. Despite specifically asking for these classes , register did not acknowledge long waiting list lists to gain access to these popular activities. Rolling monthly subscription also not explained. Customer beware. Shame that Nuffield cannot accept positive factual review

The gym facilities are great and Garry as a PT (Birmingham Central) is fantastic so 5 stars! If you are going to go down the route of personal body definition, I definitely recommend as a PT! The classes that he does are great only 30 mins to get your body in check and in having lost quite alot of stones in the two years of being there, I cannot emphasize the classes more! The gym is great, the swimming pool cosy, AND THE STAFF, SOME NEED TRAINING but you get out what you put in!

Generally needs good maintenance changing room really. Also swimming pool area needs slight improvement. Cover leeks, cracks are just taped, it doesn’t look for looks at. Patents need discipline in the changing room when after school kids hours. They hide and seek in the locker, really noisy. Fitness area is good, classes seem to be lots of variety.

I recently had arthoscopy on my right knee. Consultant and anesthetist were brilliant. As all the staff. Too many to name. I felt like they did as much as they could do for me. Always someone around to as questions if needed. Would definitely recommend the hospital. Many thanks from Steve.

Underwent mental health course with them via a Vitality policy. Course went well but I moved companies half way through the course. Ahead of continuing before moving companies I asked if it was still covered and was told it was, so continued with said course. 6 months later, they are aggressively chasing payments giving me anxiety. I did my part to confirm coverage, now they demand payment without confirming if vitality have already paid for the course Very shady behaviour from their credit controller team after I tried to confirm it was covered.

I have enjoyed every part of the program. Nicola our trainer is very professional. You work to your individual level and it's made fun. I would definitely recommend going if you get the opportunity.

I have been more than happy with my experience at Nuffield. Tania has been unbelievably supportive and motivating. I have felt blessed to have had her as a guide and leader. She gave me the confidence to move forward with my own development . I can’t thank you enough

Absolutely excellent service from the start of my care to the end of my care the quality of all the staff was exceptional thank you.

Just had my right leg veins ablated & stripped. The entire team were super professional, engaged & supportive from the moment I stepped in at 11am to when I was discharged at 8:30pm. Now in recovery and so far so good. I am fortunate enough to have access to medical insurance. If you do have the opportunity to choose then I would wholly recommend Nuffield Health Derby. They will take great care of you.

Thank you Cat for a great experience I had over the past 12 weeks. You have taught me a lot on both the physical and the emotional level. Very much appreciated.