Nuffield Health
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Extremely Disappointed
Extremely Disappointed – Unauthorised Payment After Cancellation I cancelled my membership at Nuffield Health Gym Chigwell and received an official confirmation email stating that my final payment would be on 1st July. Despite this, they still charged my account after the cancellation date. This is completely unacceptable and feels like unauthorised billing. I now have to go through the hassle of disputing the payment and trying to get my money back – even though I have clear written confirmation that my membership had ended. If this is how they handle cancellations, I would strongly advise others to think twice before joining. A gym should be professional and trustworthy, not take money from ex-members without permission. Extremely disappointed with how this has been handled.