MSC Cruises UK & Ireland Reviews

The overall cruise experience was fantastic. A big part of the experience is getting dressed up and photographs taken professionally. Since they have moved from using the cruise card to allocate pictures to facial recognition, on this occasion we have been severely let down, paid a lot of money for the package and got no pictures of my wife and children to make great memories. They need to resolve this or start using the cruise card again. Poor show MSC, this needs to get better.

Fantastic cruise with MSC aboard the MSC Seaview ship. The ship itself is very glamorous with lots to do for different ages and interests. Staff were all very friendly and able to speak multiple languages. The food was delicious, buffet always refilled with fresh food and the speciality dining restaurants are faultless - we ate in all of them. Very pleased with our first cruise experience and we would definitely book with MSC again.

Should not have charged for curtsey buses , charge was too much

Staff were kind friendly and helpful, it was a great experience.

The msc Magnifica cruise was a memorable first time cruise , embarking and disembarkation was smooth and well organised. The dinning was good, I was glad that I had My Choice dinning times . The main buffet was ok ,very busy at times. The other main restaurants were good but the menu was the same in each 1, different menus in them would be a better option. The entertainment was very good ,especially the shows in the grand theatre, there was also plenty of entertainment in the other bars .The excursions were extremely well organised.

Overall I would love to have given a 5 star review. However for me the small niggly little thinks add up. It’s got great facilities with the slides and something for everyone. But for me, I’d just like that little bit more.

The itinerary was four of our bucket list. The cruise exceeded expectations. My first MSC, it won't be my last.

This cruise is very much value for money

1st time cruiser, excellent food, staff entertainment and service , amazing ship with amazing facilities. Had a brilliant time

It’s a good experience

We had a lovely cruise with MSC Virtosa - the ship is very big and impressive. Very busy but it was July with school holidays etc. The majority of the staff were brilliant the ones in the bar where the robot was were rude and lazy behind the bar. that's the only area which key the ship down for service all the other staff were very helpful and pleasant. Shows and food really good, pool side very hectic with selfish people saving sun beds with towels then not using them for hours, the pool staff should have sorted out that problem.

Amazing experience on the MSC Virtuosa, the crew were brilliant and very friendly, entertainment was fantastic, we had so much to see and do on the ship. Will definitely sail with MSC again.

The Grandiosa is grand by name and nature for sure! The ship is stunning and the staff are slick, professional and so hard working. There was entertainment is second to none and there are unlimited possibilities of what to do on board. The intinery is impressive and the buffet choice is amazing full of culinary delights. We booked a premium package but we’re let down by the allocation of just 1 restaurant on board with an unimpressive menu with small portions. We resorted to a buffet breakfast which was horrendously busy and noisy. We felt a strong sense of sales being aimed at us during the week and had to pay to see the shows. We ate at the speciality restaurants which were amazing but felt ripped off considering we had purchased a premium deal. The events were put on far too late (11.30pm) considering it is a family ship and my 15 yr old daughter was too tired too attendThe beds were very uncomfortable and I didn’t sleep well all week. We were promised a privacy screen in our family room which wasn’t present. The room was too small and I felt exhausted. My first and possibly last cruise 🚢

Ship very crowded and food poor but excellent value.

Great cruise great ship, already booked our next one whilst on board

Poor food and expensive shuttle buses

Excellent. Good service regarding allergies.

I can honestly say the Yacht Club experience on MSC combines all the best elements of other cruise lines and from my experience surpasses them all.

The only main issue was the quality of food served in the restaurant in the evenings

2nd trip on Virtuosa. Lovely ship. Hard working friendly staff. Very clean. We was happy with the food and drinks. Overall great value for money. Entertainment good. No problems getting on or off at ports. We Did our own thing in ports as the ships trips looked boring and expensive. Got a good deal on their star-link wifi & it worked very well.