Service was 👍
Service was 👍

Over a year ago
Thank you for an another amazing dental service experience. Very knowledgeable professionals. A Gift card is awaiting for me. hahaha.😁😁😁
Over a year ago
The most horrible place do not go there. They don’t care about you, even when you’re in severe pain. They’re just taking advantage of your suffering.
Over a year ago
Giving one star because it's not possible to give zero. I have been with Monarch for about 20+ years but was thinking it was time to change. My original appointment date was Oct 2, 2024 and I waited 4... See more
Service was 👍
Always have done a great job!
I like dentist honset information about my son need..also good provider get an interpreter for my appointment on time☺
Awesome experience!
Friendly yet professional staff.
I love you guys you all did a wonderful job
I had an appointment to have a crown inserted. Because my regular dentist was on vacation, the backup doctor attempted to service me and was not successful in inserting my crown. I had to drive to another office to see another doctor to be serviced. It turned out that the crown was ill-fit, after waiting 1 1/2 months on its arrival. Though all staff were pleasant and professional, this was an inconvenience as I taken off work to have this done.
Love this office. Great people and wonderful service
Very nice staff, doctor was very friendly, he took his time to answer all our questions even though I knew he had patients waiting for him, which I appreciate, thank you.
I didn't get a cleaning; it's a waste of time for a new patient with healthly teeth. I had to make another appointment for another day. Don't understand why a cleaning isn't included at your first visit. In the pass, at every bi-annual visit I had a cleaning. Not happy!
I was happy with the way the office treated me with every interaction. They all seem genuine. Currently Im still in a lot of pain because I wasnt given pain meds upon a tooth extraction. I did call and they had the script ready for me this morning. That aside it was a good experience and this is coming from someone who hates going to the dentist.
The Dr and her assistant were very professional and caring. They insured I was comfortable at all times before, during and after my procedure
Had extreme tooth pain Friday night and Saturday. Web site says emergency appointments always available. This is not true. Ashley explained that means they can squeeze people in between other appointments, but their office has to be open. No one, she said, comes in on a Saturday, even if the patient is in extreme pain. Appointment made for Monday and plans to suffer through with pain pills and ice until then. Monday came. X-Rays taken of affected area. Dentist came in, put cold gel on a few teeth before declaring I needed a root canal and a crown. I had figured that part out. Dentist said to continue pain pills until the root canal specialist was available in two weeks. And with that, he walked out of the room. What? Nothing done to alleviate the pain. He didn't care how miserable I was and had been for days. Nor did he care about how difficult it was to get out of work to see him. This was my first (and last) visit to Monarch. Literally 35+ employees standing around talking. Not all were dentists, obviously, but the one who froze my teeth claimed to be one. If anything, he made the pain worse. Not one of these people were willing to do anything to reduce my suffering. I expected a little caring and compassion. Nope. Still in pain, Looking for new dentist.
I always feel like a valued and important patron at this Monarch. The staff is very knowledgeable about my previous dental care, needs and preferences. I know that I am in good hands when I visit this Monarch.
Great Job Always polite and very caring staff. Crown procedure with no pain. Satisfied customer for over 7 years
The only thing that would have made my experience better would have been to have a short discussion as to how the procedure went and a verbal reassurance of the instructions in the bag. It just would have been nice for the dismissal to be a bit more personable. Otherwise, the care was good.
Friendly and Comforting staff. Was a great visit.
No smile this time and I don’t believe I’ll be back. I think maybe your office is over-booking patients. I felt like the dentist was rushing back and forth between patients. At times I was left in the chair for 20-30 minutes at a time while the dentist was moving from room to room. When my procedure was over he was out the door. I expressed concern to his assistant that the back of my tooth had a rough edge. I didn’t understand why the patching/filling couldn’t have been brought out even with the rest of my teeth. After another 20 minutes the dentist was back and seemed irritated with my concern and said in order to fix it he would have to rebuild the bridge. And earlier he had cut my lip while standing over me pressing down trying to get dental floss between my teeth. I felt like I was in a chop shop. -John Lomax
Always friendly people, have been going for a year now and never had an issue. I have seen 3 of the dentist and no complaints. would absolutely recommend them to anyone.
Monarch Dental is the best!! We don't typically have to wait forever to be seen, and everyone is always very friendly. Highly recommend coming here for your dental needs!
Based on analysis of 74 reviews rated 1-2 stars for Monarch Dental
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
“Giving one star because it's not possible to give zero”
“This company is notorius for messing up billing”
“Where do I start”
“Poor service, poor workman ship, I was told first visit I had needed a 1500 cleaning, when I went in, the hygienist s...”
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Reviewers consistently report positive experiences with Monarch Dental. Customers often highlight great, staff, dental, service. A minority mention drawbacks around dental, dentist, cleaning, said. Overall sentiment is strongly positive with an average rating of 4.1 stars across 410 reviews.
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