Jasmin McQuay
1 reviews•New Reviewer
over 9 years ago
Nice
Nice, efficient staff examined and cleaned my teeth well. I would definitely go back.
Helpful?
TrustScore
4.1
Great
267
47
22
17
57
410 reviews in total
Over a year ago
Thank you for an another amazing dental service experience. Very knowledgeable professionals. A Gift card is awaiting for me. hahaha.😁😁😁
Over a year ago
The most horrible place do not go there. They don’t care about you, even when you’re in severe pain. They’re just taking advantage of your suffering.
Over a year ago
Giving one star because it's not possible to give zero. I have been with Monarch for about 20+ years but was thinking it was time to change. My original appointment date was Oct 2, 2024 and I waited 4... See more
Nice, efficient staff examined and cleaned my teeth well. I would definitely go back.
Thank you Monarch Dental staff! Professional, polite and prompt for the past four years.
Very nice hygienist, good experience having teeth cleaned, small problem found and she consulted the dentist. That was much appreciated.
Very professional and nice staff. Clean and comfortable atmosphere that is inviting.
I love the caring attitude and service received at Monarch in Rowlett. I have been with Dr. Tran for twenty years and trust her completely.
Everyone very helpful. communication skills excellent.
I loved it all :-)
My hygenist is the best! He is friendly and caring and has done a great job in teaching me how to control periodontal disease.
First of a long series of visits to correct dental disease and issues. No information about how to take care of completes work.
The service itself was excellent and the dentist that performed my service was very friendly and helped me feel extremely comfortable. I didn't have to clinch my hands not 1 time.
That was the most painful teeth cleaning I have ever had. I have pretty good teeth. Get them cleaned every 6 months. I literally had tears coming from my eyes. I'm not coming back.
Great experience, friendly staff and excellent service.
They always do such a great job with me and make sure I'm comfortable and in no pain at all. 😁
In and out fast and easy. Estimate is right to the point.
Friendly staff, fast service
They were rude and in a rush to get me out of there. The dentist didnt even comsult with me about having my tooth pulled, another lady came in to tell me thats what they decided to do. So i left.
The staff was very friendly and helpful.
Great. Would recommend
ok wanted more info for after dental work. rough edge on tooth. when do I need crown? followup?
Cleaning and exam great as usual. Sandy, Dr Phil and the Staff make you feel right at home. No pressures of any kind.
Based on analysis of 74 reviews rated 1-2 stars for Monarch Dental
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
“Giving one star because it's not possible to give zero”
“This company is notorius for messing up billing”
“Where do I start”
“Poor service, poor workman ship, I was told first visit I had needed a 1500 cleaning, when I went in, the hygienist s...”
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Reviewers consistently report positive experiences with Monarch Dental. Customers often highlight great, staff, dental, service. A minority mention drawbacks around dental, dentist, cleaning, said. Overall sentiment is strongly positive with an average rating of 4.1 stars across 410 reviews.
