Lyca Mobile SE Reviews

the executive was attentive and knowledgeful

Thank you for patient and your service

Today I had contacted customer service for number transfer, since my old sim card was damaged. Lina(customer care representative) was assigned to me. she help me with the number transfer from my old to new one. She also answered all my queries promptly. Thank you Lina for helping me out.

Lina was wonderful in assisting me with my queries.

Had very good help from Lina, who supported me with my questions about porting out. Very knowledgeable and very patience to explain.

Lina provided great service and answered all the questions quickly.

Kundservice(Lina) visade mig hur kan jag lösa mitt problem gällande sms.

The bundle activation guideline is clear and easy to follow, thanks.

Lina has helped me quickly and at the very beginning of the working Monday. Thank you!

no comment ,Lina is the best

Well, it was quick and very efficient. The person name was Lina and she did everything in a minute. I had some problems with the internet, and now I don't have them anymore :) Very nice experience.

Lina helped me with my problem and answered all my queries clearly such a nice customer service 🧡💙💛💚

Had a working number with them, went on holidays and when came back the line didn't work anymore, contacted customer support and no answer. Because I needed a Swedish telephone line ordered a new number with some credit, which never got included in my balance contacted again customer service and guess, no answer again. PS: After my complaining here they solved the issues, it took long enough, they need to improve customer care and communication.

Lina was excellent to understand my problem with number upgrade and help resolve the problem.

Lina solved a problem that I have with a bundle purchase, always super nice and kind :)

Regine Excellent service

Lina was super helpful to onboard me on the package

Jag gjorde flytt nummer och det var väldigt trevligt med Sandra tack ska du ha:-)

Hej, I was having problem "No Signal" with my SIM from past few days and lot of agents tried to help but didn't work. Then i bought a new SIM and contacted customer care and luckily i got agent name " Therese" and agent number "32501" she was knowledgeable and able to understand my concern quickly and helped me to transfer my old number to new SIM quickly including my previous topup balance. Any top company should have a gem like this to understand and help customers quickly. Kudos to "Therese" for the Great work and keep rocking!