Lyca Mobile SE Reviews

it was a very quick response from Lina. Thank you so much for all the help !!

Lina was so nice and makes my experience going perfect.

The agent was very patient in providing a solution to my issue

fast,easy no issue helped me all the way througe gettting my issue sorted ...... Kiran 32514

The agent is really kind and professional

Talked with Lina. She was polite and helped me precisely with what I was looking for

Jag blev dubbeldebiterat för månadsabonnemang, hade ingen aning att det hände tills jag fick faktura från min bank, skickade först mail, inget svar, efter två dagar ringde kundtjänst, då fick jag ett svar att abonnemanget löpte ut och det var för sent att göra något, jag påpekade att jag skickade mail på abonnemangets sista dag, inget svar på det, för sent punkt slut. Jag ville egentligen inte ha pengar tillbaka, helst någon förklaring, kanske kostnadsfri förlängning av abonnemanget, inget av detta hände, riktigt dåligt.

lina was so kind to help me for my problem

@Lina, was willing to assist to resolve my issue. thank you

Lina was very helpful

LYCA mobile used to be the best in Sweden, but slowly and slowly it just becomes worse and worse. I used to purchase the LYCA SMART SUPER bundle for 149KR with 35GB for a long time. Then they changed it to 25GB and now.. You ONLY get 10GB data, for the same price. Even when they advertise (20GB with auto renewal), this is only a deal for sim cards that has been activated after APRIL 2022. This means loyal customers will basically get punished and wont be part of the deal. I'm so happy I was in contact with Lina and she has been a wonderful person to chat with. But this is so sad and I dont understand why we the LOYAL customers are not getting any fair deals. The only solution at the moment is to move the number to another provider with more GB data, since 10GB is a joke.

Bilal has been very helpful with my sim number transactions, ain't got more than five stars around here otherwise would have got a unlimited one. Respect to the fast service...

Great!! thanks Lina

The agent Kiran 32514 helped me solve my problem with damaged sim card!!!

Lina was very helpful and guided me in getting my bundle transferred over.

Good experience in transferring the SIM.

Lina was very helpful and managed my problem. Conversation was polite and it was quick. Good service

Bilal gave me a really fast and easy support!

She understood right me. She was very kind and helpful and fast.