Leep Utilities Reviews

Excellent assistance given to me on both matters I called about. I can’t praise them enough.

Professional yet friendly customer service from Hannah. The call cut off half way through and usually people don't call you back but Hannah did. She answered all my questions and advised different solutions too which was great. Thanks again Hannah

Excellent customer service!!!! All my questions was answered and I received amazing help today.

Thank you for the help of Laura. She is kind and helpful and provide clear explanation and suggestion for my case. Hope my case can be settled soon.

Thank Noah for your help today, you helped me to register my name onto the address.

Sarah’s service was amazing!!!! She resolved my query so quickly and was so nice to talk to. She is indispensable asset to this company.

Internationally called and received clarification for a moving out bill. Information on the bill was well delivered and received.

The service throughout our tenancy was ups and downs, we first paid by direct debit and customer service was non existent. Since paying quarterly after receiving the bill for the previous quarter, the experience was much better. When moving out, I was in contact with someone called Hannah who was super helpful, guiding me through the move-out process. I sent the final meter reading directly and Hannah responded with the final bill (also sent via an official Leep email with a link to pay). Thanks Hannah!

Excellent response with support leading to make it easier to provide and payment of the utility bills

Just moved to UK and new property and Laura was very helpful and efficient to set up our account but also provide us with all the info we needed going forward (2 separate water bills is a new concept for us)

Top customer service! Had enquires about the most recent bill. Emailed customer service, Hannah offered prompt response and assistance. Thank you for being so efficient and helpful!

I had a great service by Laura as she sorted out all of my queries.

Laura was really professional and understanding of my issue today. Easily dealt with to my complete satisfaction. She is a credit to the company customer service team.

Cathryn was extremely helpful

Carilyn was quite helpful today. Managed to set up my account and direct debit within minutes. I had been trying for months to get this sorted and previosuly everytime i called i was told to wait and nothing could be done over call for me.

Laura was really helpful and helped to solve my issue. Thank you

Straight forward

Spoke with Hannah today, she was very helpful and immediately sorted out a confusion over my bill. Great customer service