Leep Utilities Reviews

In the process of moving house we called Leep to help with the moving out and moving in process. Jadine was very helpful and patient with the us and got everything sorted with ease.

Ainsley was very helpful and really supported me with my request and made it as smooth as possible to complete. Thank you. Great service and support

Friendly and patient, despite my children screaming in the background.

Gemma was a great customer service support lady

I spoke to Jessica this afternoon to resolve a billing query I had. Fully expecting a long winded technical conversation I was pleasantly surprised when she simply listened to my question, proposed a solution and then just made it happen. Issue: resolved. Time taken: two minutes. Couldn't be happier :-)

Jess was very helpful, very friendly and top service provided

Just moved into a property where the fresh water and waste water is provided by Leep. Spoke with Jessica over phone and she helped me setup my account within minutes. The whole process was quite fast and easy.

Very helpful!

Had a phone call with Jemma she was amazing very helpful.

short wait, helpful and quick solution

I had the pleasure of working with Hannah for my new account setup, and I couldn’t be happier with the experience! She made the entire process so easy and stress-free. Her professionalism and attention to detail were outstanding, and her friendly demeanour made everything even better. The customer service was top-notch, and I felt well taken care of every step of the way. Highly recommend!

Spoke to Jardine to update reading. Everything was quick and explained well.

Short wait to be answered. Polite, clear, helpful. Issue sorted promptly.

Very helpful and polite. Explained everything thoroughly.

Needed to register a new account. It was done quickly and efficiently over the phone.

Nice customer service!

I have received a debt collection from came out of nowhere. They have been unable to resolve my faulty water meter in the previous tenancy on 2022 which ended on 2023, and now they came running to me for saying I owe them debt right before Christmas, I wish them a very unhappy Christmas.

Outstanding bill I spoke to Emily regarding an outstanding water bill and how I was struggling to keep up with payments. She listened to my reasons of why i was struggling etc and was so grateful in helping and pin pointing me in what to do next and for this, I am ever so grateful. Thank you so much.