Leep Utilities Reviews

Very good customer service.

Really helpful in resolving my problem and getting the best possible solution. Thanks Emily

Quick to answer my call and resolve my enquiry. Easy to navigate and change my direct debit over to pay increase in our usage. Thank you

Quick and helpful. My first time setting up bills and it was much less painful than i anticipated

Friendly and great customer service. Not long phone waiting times and responded to my issue promptly and professionally.

All was said to me in a lovelt manner and helped me set up everythings i needed

I didn't know about this Review, I read it in one of the emails I received. Due to the good service I was provided as a new customer by Jadine, I took time out my day to say thank you for your assistance today and hope you had a good shift

Very friendly and helpful. Set my new account up quickly and efficiently. Thank you Ainsley

Tia was very sweet, professional and helpful. As a new homeowner she made my query very quick to resolve.

Thank you Jadine, dealing with you was an excellent experience, quick response.

Gave Leep utilities a call, as had a query with my water usage. I spoke to Jadine, she answered immediately so no waiting. She dealt with my query straight away. She was very polite and extremely helpful. Would definitely recommend.

I called Leap about setting up my water account and first of all it was so nice to hear a friendly English voice as so many companies often use foreign call centres who are difficult to understand or they don't understand you. Emily was absolutely lovely and took me through the process and set up my D/D. She made it all so easy and explained everything clearly. Thank you so very much for doing what so many others fail to do; giving very good and very friendly customer service.

Great customer service on the phone! Would be happy to recommend to family and friends.

Hannah was incredibly helpful and professional during our call. She quickly understood my query and provided clear solutions. Her friendly and approachable manner made the experience smooth and pleasant. Excellent customer service - thank you, Hannah!

I have only been with Leep water utilities for a few months and was quite confused about my bills. I spoke to a lovely lady Hannah who helped with all my queries and had exceptional customer service. She also provided useful advise to help even out my bills. Overall my experience was great!

Sarah was human, friendly and 100% helpful. An asset to your company.

The representative was very helpful & polite. He made setting up my new account easy for me.

Ainsley was friendly and helped me with my request efficiently.