Arbor

4.592105263157895 out of 5 stars
4.6
Excellent456 reviews

TrustScore

4.6
4.592105263157895 out of 5 stars
Excellent
5 out of 5 stars
390
4 out of 5 stars
19
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
32
456 reviews in total

Review summary

Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great company !

Great company !

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

0 Transparency

I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

very professional when I need to talk…

very professional when I need to talk to someone they email me right back with no problem I have already recommend them ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

ARBOR does a excellent job with helping…

ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Robert Doyle
Robert Doyle
1 reviews
over 1 year ago
5 out of 5 stars

Save

I am elderly and on disability so saving is a major factor to me and you have been excellent in finding cheaper rates I am very happy with the results and plan to continue working with you thank you so much !!!!!

Helpful?
Mike Belov
Mike Belov
1 reviews
over 1 year ago
5 out of 5 stars

They say you can’t eat money but I can…

They say you can’t eat money but I can eat $161 I would have paid otherwise

Helpful?
Nana Adjoa
Nana Adjoa
1 reviews
over 1 year ago
5 out of 5 stars

The experience was outstanding

The experience was great!! Not only did Abor get me the lowest electricity supplies rate, but they took the time to update me throughout with emails. No calls but prompt useful info...best of all they keep checking on their own to find lower rates even while you are with the lowest, they don't stop. Unbelievable. I'm fully and wholly SOLD with Abor

Helpful?
over 1 year ago
5 out of 5 stars

Took less than 5 minutes to set this up…

Took less than 5 minutes to set this up with my account and now I know I'll always be getting the best rate

Helpful?
Gloria
Gloria
1 reviews
over 1 year ago
5 out of 5 stars

Excellent Free Service

I’m very impressed with the service Arbor provides and for free! Everyone shoud go to joinarbor.com and see how much they can save on their electric bill; arbor does all the work, just enter your information and they will do the rest. Thanks to arbor for providing such a great service!

Helpful?
over 1 year ago
5 out of 5 stars

Too bad AEP won't adjust their rates …

Too bad AEP won't adjust their rates to match the savings. Even tho AEP still extorts money from you by charging all sorts of OTHER fees, Arbor does reduce your bill significantly. Every dollar saved is another dollar that I can use to feed my family.

Helpful?
Beth B
Beth B
1 reviews
over 1 year ago
5 out of 5 stars

Loving my experience so far

I know there is more competition for my business than ever but I have never been treated with this amount of respect by any other company. What am I talking about? I got an email from Arbor showing me how much money I had already saved by switching to them! And that's what this is all about right?

Helpful?
Tony T.
Tony T.
1 reviews
over 1 year ago
4 out of 5 stars

Quality of Life

Simple, quick and easy! I did have to call the new supplyer and give them a number, but it took less then 2 mins.

Helpful?
DOREEN
DOREEN
1 reviews
over 1 year ago
5 out of 5 stars

I have been getting great savings and…great reports

I have been getting great savings and they always let me know what is going on with suppliers. I am very satisfied

Helpful?
Amy Karliak
Amy Karliak
1 reviews
over 1 year ago
5 out of 5 stars

I thought that this was some sort of…

I thought that this was some sort of scam...too good to be true. But I looked into it and it is legit. And when I reached out with a question, I got a reply fairly quickly. Looking forward to savings. I was paying way too much with the previous provider.

Helpful?
Andrew
Andrew
1 reviews
over 1 year ago
5 out of 5 stars

Contacting Arbor was a great decision

Contacting Arbor was a great decision. They were able to find me a rate nearly 6 cents/kwh less than I have been paying. With my home using an average of 1,000 kWh/ month… my savings will be about $700/year! Not only that; my old electric supplier hit me with an ETF; (early termination fee). I sent a copy of this to Arbor and in under 24 hours they reimbursed me. I am 100% pleased.

Helpful?
Stacey
Stacey
1 reviews
over 1 year ago
4 out of 5 stars

I hope this is not a scam and because I…

I hope this is not a scam and because I just signed up for this and want to save money

Helpful?
over 1 year ago
3 out of 5 stars

too soon to review

right now it's 3 which to me is neutral, I don't think it's fair to give a review after just signing up 3 days ago so after I've used it for a while I'll come back and leave a more accurate and inclusive review but if everything is as advertised it should be five stars

Helpful?
over 1 year ago
5 out of 5 stars

Would recommend looking into!

I saw an ad on Instagram about Arbor and decided to do a bit of research and decided to proceed. I currently have PECO and the price always seemed a bit high to me! Arbor was able to find me a lower energy rate and am hoping for my first full month, I see a lower electric bill!

Helpful?
over 1 year ago
5 out of 5 stars

Easy to find the best deal

Easy to find the best deal

Helpful?
Haoxuan Wang
Haoxuan Wang
1 reviews
over 1 year ago
5 out of 5 stars

Very convenient and quick to save me…

Very convenient and quick to save me some costs on electronic bills

Helpful?
over 1 year ago
5 out of 5 stars

Arbor makes saving money easy.

Arbor claimed they could save me money on my electric bill, and they did. Their site is easy to use and they made switching suppliers effortless. I'm happy with my decision!

Helpful?
Julia Yang
Julia Yang
1 reviews
almost 2 years ago
5 out of 5 stars

Helpful Team with good problem solver!

Arbor got me a new rate and signed me up without me doing anything. However, the new rate came with a base fee that made my unit price higher. I contacted the support team regarding this situation. They helped to clarify where this base fee came from and realized that the new fee was actually not a better one for me. They gave me a reimbursement right away and promised to get me back to my old rate until they find a better rate. Good problem-solving and no-nonsense customer support!

Helpful?
Alex Brancav
Alex Brancav
1 reviews
almost 2 years ago
5 out of 5 stars

Thou I haven't got the decreased rate…

Thou I haven't got the decreased rate yet, i can say that I got all the docs from their partner company and expect the tariff decreasing soon. Was a bit sceptical about it, but will enjoy almost 30% off my current bill.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Arbor

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.