Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more
ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more
I signed up for Arbor because they claimed to bring renewable energy providers to you, competing with the best rates. I chose a supplier Arbor said is 100% renewable. The company mailed me their state mandated fuel source and emissions report and they are using 51% natural gas and 3% coal and only 3-4% wind and solar! I'm paying more for way less sustainable energy than I had before Arbor!
Very easy to sign up and no worries to research rates, as Arbor does this for you. This service provided end/start service automatically. It’s great! And to top it off, it’s continuous— thanks Arbor for making my life easier 😊
Since I started using your service my bill has gone up significantly.
Great energy savings. I signed up and they found me the best rate, the rest was just pretty much on autopilot
The savings, The search feature for other companies that are available
The process was simple. I had troubles uploading a bill and the team jumped on my request quickly and got me an unbelievable rate. I already thought I had a low rate, but they quickly were able to save me 42% off for thr next year! Wow! Great job!
Very responsive customer service!
I will have a real review when my bill comes but assuming the bill is less this process was super simple and the fact they don't all for you is amazing!
Your website will not send me a code to login and I never agreed to this! I WANT THIS CANCELED AND there is no way to get anyone to cancel it! This is a scam! I will be calling my Governors office to report this business!
Awesome service. Saved me a lot of money on my electric bill. They even continue to monitor the market for lower rates and if they find one, they automatically switch it for you.
I thought I had made a mistake and needed them to stop the change that they had proposed. The agent calmed me down and I looked at my current bill and he verified that what I saw as the current cost was the current cost. Thus showing how I did want to switch.
Quick and easy, went from .0159 kWh to .096 kWh for 3 years. No phone calls, except from my old supplier that could not give me a better rate than .1065 kWh. Very pleased with the service and how easy it was.
Great program
Easy to enroll and nice staff
Was told one thing and then the next day it’s something different so I’m pulling out of this deal with your company
Quick and easy sign up. Found cost savings right away. Arbor took care of it all and they tell me how much I have saved. Great app overall very pleased!
So far I have had a great experience with this company. It's been exactly as described and no surprises. And our bill has went down since switching to Energy Harbor from AEP. Great customer service as well when I called with questions. Very knowledgeable. I recommend them to my friends and family.
Extremely fast and helpful. I’d highly recommend.
Wish there was a little more communication leading up to switching from one provider to the next just for peace of mind. Over all the savings have been great, this has been a life saver and cut my bills in half. Customer Service has been responsive and very friendly. I would recommend this service to anyone and everyone.
Everything made it seem very convenient and easy. I felt pampered with the care in detail. The recent mishap with with the current power company was the only problem I had for some reason I couldn't change or get a cheaper price plan. Don't think that was your fault, but still waiting for resolve.
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