Jetpac Travel eSIM Reviews

I had a question about the esim packs and there was someone called Nel who answered my questions and was very nice person

Nel is awesome in assisting me to solve the esim installation issue! Most professional and efficient! Highly recommend Nel and Jetpac!

The customer service agent Nel was able to rapidly fix my issue and the use of WhatsApp helped immensely, being overseas

Very good service ! We had traveled in Türkiye in may 2025 and really appreciate to be well connected . We recommand Jetpac

Thanks to Nel Helped me to activate eSIM easily 👍🏻

I had two packages, the first went so smooth but the second one had issues with installation which was solved very well and fast through help desk especially (Nel) who was very patient and helpful. Not the last time.

Goed en snel advies bij aankoop. Als de eSIM straks ook zo goed werkt als dit eerst contact is dit bedrijf super goed bezig.

I have purchased two packages for me and my daughter to the trip to Japan. I had an issue accessing my email inbox and Nel from the HelpDesk was very patient and helpful. When I used their service back in Nov 2024 in Germany, I didn’t have any issues. I’ll be coming back as a customer in the future for sure.

Incredibly fast response to my query. Randy answered my questions and sorted out my query. I am using jetpac cards in Slovenia. Really efficient service. Highly recommended

I traveled through Asia and I used it a couple of times and worked perfectly. I only had one problem with the installation where something weird happened but Levi from support helped really quickly and fixed it.

I’ve used Jetpac eSIM twice, the first time in Bali I had no issues. I’m now in Seoul and ran into some problems, but Nel was able to run me through some troubleshooting and it was solved. Their service was very helpful and professional

Made a mistake in transferring a 3-pack to my daughter. Nel of Whattsapp support was extremely helpful. Super!

Simple and easy to use, even for an oldie like me. Tech support is easy to access and very helpful.

Nel help me solve my problem so well and replied immediately

Nel was a really helpful and fixed any issues I had to make sure everything was working perfectly in a really quick 2 min guidance

My phone is not compatible with e sims and I had already paid as I thought it was compatible. With absolutely no problem they refunded my payment. I highly recommend this company.

Great help on Whatsapp. Problem solved!

Have used jet pack on previous trips overseas but didn’t transfer eSIM over to my new phone. Couldn’t get the new data pack to connect (no eSIM to connect to), contacted Jetpac global and Ferlene had it up and running in no time.

He solved my issue quick and effectively. Thank you

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Jetpac! The service was really good from start to finish. The person on chat was professional, friendly, and efficient, making the whole process smooth and stress-free. Everything was well organized, and I truly appreciated how they went the extra mile to ensure everything met my expectations. I wouldn’t hesitate to recommend Jetpac to anyone looking for reliable and top-quality service. Thank you for such a great experience — I’ll definitely use Jetpac again in the future!