Inked Gaming Reviews

They sent me the incorrect style of product. I mailed it back to return and they never put money back to my card and ignored my inquiry about it.

Warning! Do not buy from this company. I ordered 2 months ago and has not received my order or even a reply to my emails.

I ordered a mat for my son back in March 2025, it is now August 7th, and it has yet to come. I have reached out to them 4 times, and only the first time got a response. I have this feeling I have lost the $55 I spent with this company.

I waited 7 months for the last part of my order only for it to arrive in dismal quality. When I raised the concern in an email to support, all of a sudden they can't be bothered to respond to me anymore. I've tried reaching out multiple times now on my issue and never got a response. I can't recommend them to anyone.

Horrible company and even worse owners. They don't respond. Ordered a playmat early July and now it's Aug 5th with nothing. Won't give me a refund or answer any emails. Avoid at all cost.

I've been a customer with Inked Gaming for about 4 years, as I (sometimes too...!) slowly develop my gaming efforts. I'm really happy with everything over the years as I go from prototype to prototype and evolve my system. Highly Recommend this company! Thank you IG! :)

Extremely disappointed with Inked Gaming. I placed a custom playmat order on July 22, 2025, and as of now, it still hasn’t been processed, shipped, or canceled. I’ve reached out multiple times through their website, social media, and email—not a single response. Even more concerning, there are multiple Reddit threads and posts across MTG, Pokémon, and other TCG forums where people are sharing the exact same experience—orders left in limbo, zero communication, and suspicions that the company has shut down. This wasn’t just any product—my order was a sentimental custom playmat using original art, and their silence is not only frustrating, it’s unprofessional. I’ve since had to open a dispute with my bank to recover the money. Given the lack of service, transparency, and growing reports of abandonment, I strongly recommend avoiding Inked Gaming. Do your research and look at what others are saying—this is not an isolated incident.

I placed an order on July 2. Received an email about the longer wait times due to high demand, totally understandable. That email also stated that it would take UP TO 15 business days to process and ship. It is now August 2nd, well past those 15 business days. I've sent 2 emails asking for any type of update and have received zero responses. Hire more people if you're this far behind. Your current business model is absolute trash.

This company exists as a scam only at this point. They have failed to fulfill an order from December 2024 and are continuing to ignore the several emails I have sent requesting updates and / or a refund.

Ordered a mouspad in January and emailed customer service multiple times about where it was, never any response other than automated bs. Finally got fed up near the end of July almost 7 months later still with no mouse pad and just cancelled it and got a refund.

I used to rave about this site. I woupd suggest it to friends, and even used it for my own personal business to get my orders out. But after the latest order... The initial email after the order eas placed about the extended shipping estimate was wonderful, but the lack of a follow up, even when I reached out, that hurt my trust. Not just that though. Earlier in the year I elected for email notifications when your stitched edge mats came back in stock, with no word back. I want to leave a rave review again, to have this be my main distributor. But I have to be honest. I dont know how well I can trust a company that does t even reach out to emails inquiring about order statuses.

I have always had a good experience with my orders!

I create custom game mats for board games and expansions and inked always has the best in custom playmats (and mousepads).

Where to begin... I sent a order for a mousepad i january, its now july and Ive just now gotten it after sending a reminder to their customer service TWICE! First time they sent that there was a small delay and that I would get a discount code that i still havent gotten. terrible service and expensive products so just go somewhere else.

I ordered my playmat on February 13th 2025, at time of writing is is July 14th. I had multiple emails explaining that there were delays and that my order was still in the pipeline, but 5 months is ridiculous. When I went to request a refund I received no response. Looking into it I have seen other cases of people not receiving their orders or a refund. Though Inked Gaming is one of the top results, when you scroll further you can often see many posts on various forums warning people to avoid their services.

They have had many company issues since January. I keep getting updates that they will send my order, so I wanted to stick with them but here I am 7 months later with nothing. Email communication has stopped and the phone number on the website is disconnected. I am out $100.

I placed an order for a custom XXL mousepad on June 10th, 2025, and paid $78.74. As of today, the order is still marked as "unfulfilled" and I have received no updates regarding production or shipping. I reached out to Inked Gaming's support multiple times via email to request a cancellation and refund – following their own terms of service which state that cancellation is possible if production hasn't started. Despite this, I have not received any response at all, not even an acknowledgment. It's now been over two weeks, and the lack of communication is unacceptable. I feel ignored as a customer, and at this point, I will be forced to initiate a chargeback through my bank if they don’t react soon. Extremely disappointing experience. I cannot recommend Inked Gaming based on how poorly this has been handled.

I ordered two playmat bags on January 28th, 2025. I received them today, July 7th, 2025. One of the bags was not the bag I ordered. So they took six months to deliver, and sent incorrect items. I had reached out to their customer service about a delivery date sometime during this saga, and I did not get a response back. Their marketing, social media, etc. talks about how they've messed up and have had supply/production issues etc, but this is the type of situation where a company deserves to fail. If you cannot take care of your customers, scale back and rebuild. Don't string us along and take orders. Spend your money elsewhere.

DO NOT SHOP HERE I ordered a mouse pad back in January of 2025, 6 months later I still have not received anything. Customer service won't respond to my emails. Going to try to get my bank to get the charge off my card. Feels like the company is either failing or just a straight up scam.

Their website is pretty user friendly. Ordering was an easy and streamlined process. I did receive an email after my order explaining that increased orders had slowed process and ship times, which is understandable and points for addressing it at purchase. I ordered my mat on June 7th, it's currently July 1st. I have received zero communication beyond the initial confirmation and no response to the multiple emails I have sent requesting info about my order. As of now I am unsure whether or not I will receive my product. I will give them another week to at least respond before I back charge the order.