Over a year ago
Quick response, fast delivery. Professional support
Over a year ago
Metalcraft was always very helpful and friendly with every correspondence
Over a year ago
The customer service is always excellent. The products are fine quality and turnaround time on our order is quick.
Over a year ago
Fast and friendly customer service. Thank you!
The customer service department was excellent, and they found our tag information in their system, even though it was in the OLD system. We only order tags every 5 years, so that was a chore for her. In my opinion, she went above and beyond to get my order started and completed.
Reordering labels that were last ordered over a decade ago. Label design was still in Metalcraft's records. Label needed an update, as the original process was obsolete. New comparable label was chosen, a sample was received and approved. Labels were ordered and received in a timely matter. Very easy experience with all questions answered quickly.
Quick turnaround on samples. Great product.
I needed my order RUSH (or at least part of the order) and I asked our Sales Rep (Stacy Crooks) if there was anything she could do to improve the turn around time, she said they would do their best and they did. I got my order much quicker than anticipated and for that I am truly grateful. They work with customer needs and treat your like a person, not a number. Thank you.
Jodi & Terry has been a helping hands & support to us. They made our transaction very easy.
Quality products, competitive pricing and customer service that is second to none are the reasons I recommend Metalcraft.
Process to reorder asset tags was an easy process.
We got the product that we ordered.
Good feed back and plates on time....
Terry Moritz is THE BEST!!!!!
excelent customer service
Easy. Efficient. Great customer service.
Easy to order not very long of wait for the product to arrive.
Amazing work!
Metalcraft is a flexible supplier that provides support when move in's/move out's are needed. I remember at beginning of the year we had an issue with EDI 810 transmission where we could import material to Mexico, Metalcraft always showed disposition to help and solve issues.
Tremendous service and knowledgeable representatives.
Becky was great - extremely patient! This kept getting pushed back on my list of things to do and she never gave up on me... LOL She answered ALLLLL of my questions and got me exactly what we needed, thank you Becky! Received the tags today and they are perfect for the intended purpose.
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Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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Reviewers consistently report positive experiences with Metalcraft, Inc.. Customers often highlight service, great, customer, order. A minority mention drawbacks around labels, rep unable, rep unable interpret, unable. Overall sentiment is strongly positive with an average rating of 4.9 stars across 257 reviews.
