Tom
1 reviews•New Reviewer
almost 2 years ago
quick response and very helpful.
quick response and very helpful.
Helpful?
TrustScore
4.9
Excellent
242
12
1
0
2
257 reviews in total
Over a year ago
Quick response, fast delivery. Professional support
Over a year ago
Metalcraft was always very helpful and friendly with every correspondence
Over a year ago
The customer service is always excellent. The products are fine quality and turnaround time on our order is quick.
Over a year ago
Fast and friendly customer service. Thank you!
quick response and very helpful.
Tonya Ristau is always very helpful and makes ordering a great experience.
My product were made to my specifications. Easy fast and on budget
Always goes above and beyond to help with any orders. Wonderful customer service.
The customer service is awesome. However, the cost has risen quite high.
Great communication throughout the order process
Our representative Becky Palmer was very helpful and followed through as we ran into several delays and confirming on our end we just received the labels and look forward to getting them implemented
Great customer service and quick tournaround.
Customer Service is always helpful, quick and get me the answers I need
Order was fulfilled but it took a lot long than it should have due to the agent forgetting to process the order.
The staff at Metalcraft are very professional and responsive. My organization has been depending on Metalcraft for many years and have never been disappointed.
IT WAS QUICK AND EASY
The best in the game
We placed order, and received quickly
I received a quick response and support throughout the entire order process.
Professionalism and business knowledge lead the way since the very first contact with Metalcraft
Awesome job.
I want to thank Beth Paulsen for her outstanding customer support and patience with my quote and order request. There was a lot of back and forth because we needed extra information in order to fund our order and Beth was there every step of the way. Our order was received and we are completely satisfy with the product. Thank you... Thank you.
The labels are of excellent quality. I was able to break up the quantity between multiple labels so that I received a better price. I had a great experience with Tonya assisting me again.
Excellent service and fast delivery
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Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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Reviewers consistently report positive experiences with Metalcraft, Inc.. Customers often highlight service, great, customer, order. A minority mention drawbacks around labels, rep unable, rep unable interpret, unable. Overall sentiment is strongly positive with an average rating of 4.9 stars across 257 reviews.
