Over a year ago
Quick response, fast delivery. Professional support
Over a year ago
Metalcraft was always very helpful and friendly with every correspondence
Over a year ago
The customer service is always excellent. The products are fine quality and turnaround time on our order is quick.
Over a year ago
Fast and friendly customer service. Thank you!
Your sales team maintain contact before and during product order to ensure there was no changes to the order
Accuracy is spot on. always there to expedite on a moments notice.
They are very knowledgeable and helpful
Hadn't ordered for a couple of years. But, everyone in the chain was quick to respond and the order was completed and delivered within a week. Very happy with the service provided
I got what I wanted in a reasonable amount of time with great customer service - that's pretty much the most I can ask of a vendor.
Easy to communicate via email. Order process is simple. Responses from the company are prompt. I might just suggest asking if we want the cleaner they put in each shipment. We don't use the cleaner and it is wasted. No other issues.
Quick response.
Love the product and the process was fairly easy. Order was late to ship which wasn’t too big of a deal. Needed multiple revisions which was partially my fault.
We finally put the order in and the labels look great. Thank you!
We had an urgent customer change to a label. Your team was able to accommodate the change and get us the labels in time to ship $250,000 order out on time. Outstanding service! Thank you!
Great service by all the representatives from Metalcraft
Customer Service is amazing, Teresa Roth is always kind and patiente, thanks you! Lori is also always quick to respond and with specific questions. I want to buy you more and more but my sap requirements isnt allow it to me.=)
Customer service was exceptional.... specifically Ms. Beth Paulsen who was the most helpful and patient with providing information needed for us to order these tags.
I've had a great experience with Metalcraft, Inc, excellent communication turnaround from reps and easy order placement.
Great service
Always a GREAT experience working with MetalCraft! Fast easy and great looking finished product!!
Teresa Roth is very easy to work with. Always a pleasure.
We have always been pleased with the workmanship and quality of Metalcraft products. Our Sales executive Jodi is very responsive, and in general they tend to over deliver on timing expectations even for large orders.
Have ordered several times and always very helpful, fast turnaround, and accurate!
Team was willing to go the extra mile to color match the customers logo. Outstanding job all around!!!!
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Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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Reviewers consistently report positive experiences with Metalcraft, Inc.. Customers often highlight service, great, customer, order. A minority mention drawbacks around labels, rep unable, rep unable interpret, unable. Overall sentiment is strongly positive with an average rating of 4.9 stars across 257 reviews.
