Over a year ago
Quick response, fast delivery. Professional support
Over a year ago
Metalcraft was always very helpful and friendly with every correspondence
Over a year ago
The customer service is always excellent. The products are fine quality and turnaround time on our order is quick.
Over a year ago
Fast and friendly customer service. Thank you!
Your staff was helpful and timely in delivering quotes. All items arrived in good condition and as ordered
My entire experience with MetalCraft was terrific. It was easier than expected to review my company's needs and place an order. Turnaround time was fantastic and my order arrived in secure packaging. Couldn't ask for better.
I see the ambition from Metalcraft to be a partner instead of a Vendor/Supplier. Focus on Leadtime and Prices is important, but also Operational alignment is part of the high score
Becky is great and always on top of our needs.
confirmations are always quick and accurate.
Excellent customer service.
Speedy Service, Efficient, and Genuinely Customer Oriented
Just an easy transaction, start to finish. Thanks! The support I received from Metalcraft was much appreciated.
Excelent service and transit time
Quick responses when requesting quotes. Very courteous and professional
Completed order prior to quoted lead time.
Tonya was wonderful! product is great!
Erica Tlusty is always great and very helpful with proofs and orders.
Your outside sales rep Manny knows his business
Items delivered sooner than expected. And the items up to the usual standard that we have come to expect from Metalcraft.
We wanted to change from our current metal asset tags to something different. Manny Rivera sent me samples of different types of tags. We chose the Plastic labels. I approved the new proof and within 2 weeks we received them. Very satisfied with my experience with working with Manny to make the change to the new label.
Ease or ordering, your team in customer service understood that I inherited this client when someone retired and worked to help me help the cleint.
I appreciate the very knowledgeable staff when asking questions.
Our Sales Rep, Tonya, is quick to respond with any request, and she also double-checks to ensure our orders are correct. The Production Team was also asked to expedite an order for 1,000 asset tags on Tuesday, and they arrived for delivery on Friday. Great job by all!
Great customer service, an actual point of contact, timely response, accurate proofs. Great company to deal with for my clients' label needs!
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Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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Reviewers consistently report positive experiences with Metalcraft, Inc.. Customers often highlight service, great, customer, order. A minority mention drawbacks around labels, rep unable, rep unable interpret, unable. Overall sentiment is strongly positive with an average rating of 4.9 stars across 257 reviews.
