Huws Gray Reviews

Total ripoff do not go there for paint I have been in to different stories in first one I bought 2 magnolia paints one was out of date for sure, price was ridiculous 28£ ich I call them they was polite promise to get another one same day and I haven't heard of them for next 4 days I was have to get to shop my self ,now I am in Shrewsbury and for the same paint I did pay 44£ ich which this is the cheapest paint in shop where for better quality paint in Wickes you looking approximately 12£ for 10l ,I did purchase aswell gun and foam cleaner which was also out of date no one take responsibility they selling products out of date for more then any where else in UK before you purchase think 2 and for sure check expired date

I had several visits from Huws Gray - Ridgeons of March, Cambs with delivery driver chris to whom I found very professional and helpful in his work and wish to say a Big thank you for the prompt delivery of Bricks sand and ballast for works being carried out on my house regards Dave Thomas .

Dear Huws Gray Glasgow, It does appear from comments today, that you do read these comment pages ? ...read on !! ...ha ha Following my somewhat negative review of below and earlier, I would appreciate if you spent more time reading this and "absorbed" what was actually commented upon and to whom the blame for inefficiencies should be attributed ? I today visited your depot in Dundee to find out you had apparently contacted them an attempted to admonish your good self and place my displeasure at their service and "door" ...as such could not be further from the truth . The agents and crew at the Dundee depot are a credit and superb , and most IO have dealt with over the years without complaint. My "gripe" is a reflection of your inter departmental invoice and payment liason and nothing whatsoever to place any blame on Dundee and the guys there cheers !!

Firstly I Purchased some worktops for my kitchen, they came/ delivered fine, however on inspection they was signs of water damage and stored incorrectly (bowed and twisted) I complained to staff all was said they can't take them/exchange all can happen is pass feedback onto manufacturer. Also ordered a microwave, it didn't fit but was then told they can't return this as it was a special order, I contacted the manufacturer directly they said it could be returned within 30 days, as it has now been longer than this as its ongoing, I can't return it. All huws gray have said is I will have to keep the one that doesn't fit.

I purchased a 'universal shower hose'. This was my second attempt to get one to fit, as the previous purchase (obtained elsewhere) did not fit. I checked when purchasing that if this did not fit I could get a refund and was assured 'Yes'. It did not fit. I returned it with all packaging and the receipt but as the item was opened they would not refund my money. There was no way I could check whether it did fit without opening the plastic packaging. (I would add we had no issue getting a refund from the previous company.) I am very unhappy at being (a) misled and (b) not getting my refund. I will travel elsewhere in the future as the customer service obtained was very poor. (The person in the shop was most apologetic.)

Great customer service, great prices and swift delivery. Really good quality kitchen.

Missed delivery as not told in advance as promised called mobile after I'd gone to work so couldn't hear call. When called to explain an apologise for mix up was spoken to by an extremely unhelpful member of staff who obviously was having a bad morning. Arranged redelivery hope better luck next time

Bought a Sheraton Savoy kitchen from the Redditch branch. Good quality product, made in Britain and reasonably priced. Jen Wilding in Huws Gray kitchen department was utterly brilliant. Constantly enthusiastic, loads of experience, endlessly patient.

We purchased a bulk bag of shingle from Huws Gray in March, we received a call advising the delivery date. We received a phone call from the delivery driver, Chris, to advise a delivery time, something that we found extremely helpful. On the morning of delivery Chris rung to find out where we were as the address had not been fully added to the paperwork. Chris arrived and placed the bag exactly where we wanted it. Thanks Chris, much appreciated.

they advertise on the internet cheap prices . then when you call there premium phone number 08443350601. PLEASE avoid THESE SCAMMERS

The whole team at Huws Gray Audley are fantastic! We have dealt with each other for a long time. The staff are helpful, polite and know how to have light hearted banter which always helps. Our business depends on the hard work these guys put in and keep us rolling with the stuff we need, when we need it. Thank you. 10/10

Colin from March couldn't do enough to get our delivery delivered in the right spot, putting himself out, and going the extra mile. Great service and made the world of difference. Also saved my back!!! Very polite and will defiantly use again. Office staff were great too, thanks Karyn.

Absolutely fantastic Building Merchant. First of all, some of the items I ordered was only available through Huws Gray so I'm so pleased we have a branch in Preston otherwise I would have had to travel half way down the country to get to the item. The price for all of my items was spot on and the service was great. Quick, friendly and helpful response by Meghan D and I am so pleased about the turnaround. She arranged the item to be delivered quicker than expected. Wide range of items in stock, friendly service and great price - can't ask for more!

David Biggs and the team have helped with our project for 2 years. From purchases, deliveries, returns, loading the car and urgent stuff they have done a great job for us. Cheers for all your help

Had a bit of an issue with a delivery and posted a review that reflected that. Happy to be able to delete that review after having had contact from management and a positive resolution. We are all human and fallible, mistakes can be made, it is how mistakes are rectified/dealt with that often marks a decent company out in my opinion. Thanks for the effort to rectify the issue all at Wrexham Huws Gray in Rhostyllen.

Top job delivered it where I needed it to be. Very friendly and polite. Ordered the bits yesterday and it was delivered today. You can’t get better than that.

Absolutely shocking, dreadful customer service. Have a Joiner on wages and waiting for the items to come. Calling the office didn't help and they informed me that he's going to come but never does. Even with three days notice they still can't keep to the word. Cannot and will not recommend.

A bit late writing. Had a delivery from the company, and Chris the delivery person was very polite, and nothing was too much trouble. Great delivery service. Tom (March cambs)

excellent service provided by delivery driver named Chris in March,Cambs

Prompt delivery and great service from March branch. Chris the driver is very friendly and helpful. Will be using again.