Huws Gray Reviews

I expressed my disappointment when my order delivery was postponed until the arrival of a missing item. Only a few hours passed and the incomplete delivery arrived, which enabled works to continue as planned. The missing item arrived this morning. Both deliveries were made by driver Chris who was friendly, considerate and very helpful.

Just had delivery from Chris from March Huws Gray. He was very friendly and helpful and I would definitely order from them again

Order dumped on the drive and lawn. 2 tonne of gravel, sand ,cement, concrete stones. Driver not at all helpful. Had it to do to get wheelie bin out. Other deliveries can not get in. I tried to move some of it but I am wrong side of 65, female and disabled. Gardener off sick, but a ridiculous way to leave it. Not happy at all. Dangerous placement from a health and safety point of view. Now 13 October still no reply to my email?

If you only want friendly drivers then this is the company for you. But.... the online system is atrocious, and the products are generally priced 30% more than the likes of Wickes or Jewson.

Absolutely brilliant. Would highly recommend from service to delivery. Informative, helpful, huge selection and excellent value.

The delivery experience is a joke - can't give time slots for delivery, no expected time of arrival, driver drops a ton of sand on our drive without even knocking the door (we were in) and blocked our gate access as a result. Same driver, when challenged, said he didn't have to knock on the door, Manager said he would look into it and would phone me back. No such phone call was ever received. Travis Perkins was the completely opposite service. Won't be going back to Huws & Gray Stafford.

Great service, very helpful delivery driver and very well priced product. Would recommend every time

I visited the HESWALL branch recently & was given excellent treatment by very knowledgeable staff,I would highly recommend this branch as they are helpful & friendly in the way they treat people.Thank you.Frank Tushingham,

This store is not a nice place to shop. The staff are surly and look miserable. Prices are not on display, so you have to make a note of product details, then walk to the counter where an unsmiling server will spend 15 mins looking up the product on a computer. What is that about? The member of staff then has to spend another 15 mins finding the product. Not a smile in the place. Staff training and a re-think about product pricing required.

Ran out of cement on a job so went here, they charged me £9.38 for a 25kg bag of general purpose cement nothing fancy, B&Q 25kg general purpose cement £5.98, Wickes 25kg general purpose cement £6.10 oh well you live and learn never again.

Very prompt delivery, Chris was very helpful in assisting with the placement of my wood. Highly recommend

Just had Chris, from March branch deliver some wood to us. Arrived early, very polite and lovely guy. Great service and would highly recommend using them for any of your needs.

Chris from the March branch was lovely, got the job done quickly and was very cheerful.

Great company Chris the driver was great polite and very helpful prompt service. Chris phoned beforehand to let us know he was on his way. I would recommend this company. Dave cox

I’ve been dealing with the March branch for a couple of years now during my self build project. I felt it fair to give them a very positive review for the help, advice and good prices they have been during my project. I had a small delivery today, made by driver Chris, who couldn’t have been more helpful in putting the load exactly where I wanted it. From accounts through to delivery, I’ve not encountered anything but a “can do” attitude. Nice in this modern world, thanks to all.

Excellent service. Lorry Driver Chris from march depot, was very helpful and professional.

March Cambridgeshire - Easy to shop with helpful depot staff. Arranged delivery and delivery was made on time. Easy no fuss and expertly placed by Chris in the place that was best for me, allowing access to my drive. It was all a very easy and pleasant experience. Thanks to all the staff. Highly recommended

Excellent service as always from March branch. Ordering was easy & nice, helpful staff made it more pleasant. Chris delivered my order today & was punctual, very friendly & willing to do his best. The goods were dropped with no trouble, exactly where I wanted them! Thank you all!!

Placed an order online, 2 days later get an email saying order has now been passed to your branch! 2 days to forward an order! And by the way it could be out of stock so hard luck, you'll just have to wait. Travis perkins have nothing to worry about.

Very poor service from St Neots branch, kept me waiting 3 weeks for refund. I ordered 4 trellis panels online. They tried to deliver 3 of the wrong type. So i sent them back and asked them to advise me if/when they would deliver what i'd ordered. Took 3 weeks to eventually get a refund, ignored emails, didn't call back etc. Turns out the panels I bought on their website cannot be supplied by them. Do not recommend, will not be using again.