Home Done Reviews

I don't really give this company any stars what a joke AVOID this company I feel so stupid for believing the lies been waiting for my order since 22 nd October until the 31st was delivery estimate was told wait an extra week which I did today I've tried to ring company no answer what a suprise Rang my bank to dispute payment luckily customer service was so helpful got my money back this company has been open for along time and the bank explained that companies like this can pay people to put up false reviews and make it look real the bank is reporting the company but in the long run even if there shut down they can reopen a new site don't be fooled like I was amongst other people too what a scamming load of people and that's without adding words what I really want to say a scam isn't the only word good for this company 🤬

Is not good quality

Competitively priced item. Quickly dispatched and great communication.

Order still not arrived 3 emails sent told to keep waiting 4-5 days

Ordered Wardrobes with delivery promised delivery date. NO UPDATES except continuous lies about status. After waiting and waiting for updates I had to send 8 e mails asking to refund but only after threatening with legal action did I get a message offerring me a refund. Disgusting customer service. Would absolutely never ever recommend this company.

All good Did what they promised

Easy to assemble. Solid and comfortable

Item that I wanted at reasonable price and delivered effectively

Home done were terrible from the start with costumer service, couch took ages to come way past the delivery date given. The couch came and it is a cheaply made version of the one I ordered and was NOTHING like it. I ordered light grey it came dark grey, rips in and staples sticking out of it, poorly made and false advertising as it’s not the same thing. Still waiting for it to be resolved and couch to be picked up and a refund given to me but customer service is slow and you don’t get an email back quick enough even when they have left you in the worst possible position. Will be taking it to trading standard if it is not resolved asap.

Initially great but returns are a shambles, all I want is a return label, offered £3 to keep something I don’t 2ant.

Great company, very helpful and the side table I ordered was great

Ordered a garden chair in July. They Asked me to pay an additional amount of £90 because they discovered they were out of stock of single chairs but I could have two. I didn’t want two and asked for my £139.00 to be refunded ( taken from my card). In spite of requests I still have not received my refund and so have taken action.

I received my Indian aged red and gold chest last week and it's fabulous. It is exactly as described on line and exactly what I wanted. When I contacted Home Done they were always very responsive and helpful. My chest did take several weeks to arrive but not a problem and worth it.

The glass display cabinet I bought is excellent. It even has a light that you can switch on without using a socket. I will certainly buy another couple of these display cabinets

Their "Pricematch" promise was not fulfilled. I found the exact same product cheaper and informed Home Done who came up with excuses to stall me. I sent them the link to the product on the other retailer's website, which they sent to the "relevant department" to check. I have to say that a child would be able to see that the products were identical. I emailed for an update, but had no reply. I purchased the item from the other retailer, and one week later I have still not had a response! I'm pretty sure this constitutes false advertising. Home Done claim the link in my email didn't work, twice, it worked perfectly, and still does now..

Excellent service, cheapest price online and very fast delivery;highly recommended, well done Home done!

Value for money. Nice and quick service.

Really good looking and great value for money wardrobe. Delivered a few days later than stated but not an issue. Assembled by their workmen in about three hours. Minor damage to one top panel, which they’re replacing without issue. Highly recommended

From start to finish it was a very good professional experience. The quality of the 3 & 2 sofa set is indeed excellent, and the delivery was fantastic as they respected my property it was a very respectable payment charge as I am on the first floor, they were polite and helpful, as we're the customer services as they helped until delivery. Overall 5/5.