Grubby

4.598 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.598 out of 5 stars
Excellent
5 out of 5 stars
815
4 out of 5 stars
84
3 out of 5 stars
34
2 out of 5 stars
18
1 out of 5 stars
49
1,000 reviews in total

Review summary

Grubby is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Absolutely love the recipes

Absolutely love the recipes! Makes weekday cooking so much easier. And they feel very healthy

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🔥 High engagement
POPULAR
3 out of 5 stars
3/5

It’s ok

It’s ok. We got a rotten avo in our first box they compensated us but still inconvenient, I don’t like you have to pick ...Read more

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0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Meals are good but replacing ingredients every week isn’t so good

Overall the meals are tasty. I had a few occasions where I received vegetables that weren't fresh, I didn't raise the is...Read more

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Lovely recipes but …

My boy and I tried Grubby for just over a month. We home educate, so it was an idea to use this as part of his education...Read more

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0
🔥 High engagement

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Natalie Godec
Natalie Godec
1 reviews
almost 3 years ago
5 out of 5 stars

Tasty, easy to make, thought through recipes

It's been three weeks since we started using Grubby, and so far so good! We used Hello Fresh and Gousto before, and I don't remember feeling so satisfied with a recipe box meal in a long time. The ingredients are fresh, the recipes are tasty and homely. So happy I ran into Nuru at Kings Cross a month ago! His friendliness and happy attitude made me want to try Grubby, and it was the right thing to do.

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almost 3 years ago
5 out of 5 stars

Lovely customer service

I was approached by a lovely young man called Victor at a train station. He was so nice, energetic and convincing he made me sign up for a box. Although I am not vegan, the recipes looked so yummy and meat can always be added on top. I am excited to get it tomorrow and try it!

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Maria duvaz
Maria duvaz
1 reviews
almost 3 years ago
5 out of 5 stars

Big grubby fan calling in

Ive had these boxes delivered for about a month now and I absolutely love them, theyre super fresh, healthy, exciting and delicious I literally can't wait to cook and eat the meals!! I never thought I'd get meal prep boxes, partly because of price and the fact that being predominantly vegan meant something like hello fresh didn't appeal to me. BUT I guess I was in a good mood in Kings X station when I spoke to Bradley and he was super enthusiastic and signed me up on the intro offer really quickly as I had a train to catch. I'm going to carry on getting them full price though every other week. ALSO, pro tip I manage to stretch out the meals by adding another cheap carb/protein source to the meal, so thats 6 delicious meals a week for <30quid which isn't so bad, and super worth the convenience :)

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R I
R I
1 reviews
almost 3 years ago
5 out of 5 stars

Great Service by Victor

I was stopped outside the tube station station by Victor, he introduced me to the brand and showed me all the meals and how healthy they were. I ordered my first box and I’m really excited to try them out!! Thank you so much Victor for the amazing customer service! Grubby has a great person in their company and will thrive with this young man!!

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Iain McNicol
Iain McNicol
1 reviews
almost 3 years ago
5 out of 5 stars

Just cooked our first 2 boxes...

Just cooked our first 2 boxes (noodles & a moussaka). Excellent quality ingredients- simple instructions. Good music! All very tasty. Well done Grubby.

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Monica
Monica
1 reviews
almost 3 years ago
1 out of 5 stars

Bad customer service

The same way you responded to my email about deleting my account, the same way I did respond to you within 10 mins of being charged for the new box. My issue was, I wold told to email you if I wished to cancel my account by your sales rep. I was SURPRISED as you said that I got charged because I did what I was told to cancel my subscription! So maybe as you said being a small business would be nice to educate your sales rep instead of scamming people. What is the point of customer service when the information given do not match and you are not helping to solve them? I did everything right, the way I was told. Again, I did not provide the alternative address because I’ve been out of the country. Do you deliver to US? I do not think so. I explained the whole situation to you over an email and you still reply back with the same excuse over and over again. It’s just ridiculous. Again, what’s the point of having a customer service when nothing can be done? It’s not even about the money anymore. It’s about respect towards your customers.

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Nickie
Nickie
1 reviews
almost 3 years ago
5 out of 5 stars

Grubby has changed our lives

Grubby is great but we are finding it too repetitive with the meals. Highly recommended though, great company we have unsubscribed for now but may be back ♥️

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customer
customer
1 reviews
almost 3 years ago
5 out of 5 stars

Great Service by Romelle

I was stopped in Victoria station by lovely Romelle, he introduced me to the brand and showed me all the benefits of the boxes, especially compared to other more expensive brands. I ordered my first box and can not wait to try the recipes, I’ve heard some wonderful things about this company. Thank you Romelle! Great customer service!

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Spencer Owen
Spencer Owen
1 reviews
almost 3 years ago
5 out of 5 stars

London Victoria - Zeeshaan (Excellent)

I was sitting at London Victoria and I saw Grubby and was instantly intrigued by their vegan, plant based kits and ethical approaches. I went and talked to Zeeshaan, and I was greeted with a very positive and open attitude, talked about the recipes and what Grubby is and I loved their ethos and what they offered. I can’t wait to receive my first box and I would say to anyone if you’re worried about going to talk to them, just go and do it as if they’re anything like Zeeshan they will be super friendly and approachable and if you decide you don’t want to commit they have a non communal guarantee if you don’t like it!!

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Mitch
Mitch
1 reviews
almost 3 years ago
5 out of 5 stars

Amazing Taste, Portion Size + Value

I was blown away by how delicious and simple to make these meals were. Packed with flavour, easy to follow instructions and super generous portions. The spotify playlist was also a lovely touch to dance around the kitchen to! 11/10!

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almost 3 years ago
2 out of 5 stars

Found the recipes pretty bland.

I'm big on recipe boxes and usually go for Gousto, HelloFresh or GreenChef but I was stopped in the train station and decided to give this a try. First of all the guy who spoke to me made it sound like I would be getting 4 portions of each meal, so I worked out it would be similar value for money as my usual subscriptions, but when the box arrived I only got 2 portions. Secondly I just found the recipes pretty bland. Even after adding my usual extras like more salt/spices/herbs/a splash of wine/etc, I just found them very meh. Sad because I'm really trying to go as plant based as possible! I hope they fix the teething problems cause it could be a great thing.

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Liv
Liv
1 reviews
almost 3 years ago
5 out of 5 stars

The recipes are really great

The recipes are really great! The delivery is always seamless and the people that deliver are always lovely, come within the time slot etc… The packaging is almost always compostable/ recyclable and the vegetables are fresh!

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Mark Bidewell
Mark Bidewell
1 reviews
almost 3 years ago
5 out of 5 stars

Absoultely F'ing amazing!

User experience, brand, packaging, but most importantly the tasty, wholesome, creulty-free, varied breadth of purpose lead/climate conscious food!

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Debi Lang
Debi Lang
1 reviews
almost 3 years ago
5 out of 5 stars

Love this company!!

Love this company! Plant based ✅ ethical✅ locally sourced (where possible, as much as possible) ✅ so many great recipes to choose from ✅. I've never enjoyed being vegan as much as I do with Grubby. 😁

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leonie
leonie
1 reviews
almost 3 years ago
5 out of 5 stars

It's tasty

It's tasty, it's easy, it's on time and you can eat meat free without feeling like you're missing out.

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Julie
Julie
1 reviews
almost 3 years ago
4 out of 5 stars

Good vegan subscription

I got this service after being stopped in my local shopping centre back in October - my husband and I had been discussing getting a food subscription box for a while, and getting a discount on a vegan one seemed like a good time to try it out. The recipe selection and delivery are pretty good. What made us drop a star is the fact that the recipes can be 'hit and miss': some of the meals are lovely, whereas others could be much improved. We do tend to give them feedback on the meals, and being able to do so is a nice touch.

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almost 3 years ago
4 out of 5 stars

Lovely recipes and easy to make

Lovely recipes and easy to make. BUT recently the quality of some of the veg has not been so good- mouldy beans rotten onion to give examples. It’s really important stuff is in wood condition on arrival

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Janey D
Janey D
1 reviews
almost 3 years ago
5 out of 5 stars

2 more excellent meals

2 more excellent meals Stuffed peppers cucumber & avocado salad & Mushroom & lentil Bolognese & garlic bread

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Bill Fish
Bill Fish
1 reviews
almost 3 years ago
5 out of 5 stars

Happy taste buds 😋

The recipes are really varied and tasty, I've been using it for a couple of months and I think it's great.

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almost 3 years ago
5 out of 5 stars

Great plant-based meal box :)

I love the fact that is a plant-based meal prep delivery and the meals are so tasty! There is great choice of meals each week and so far they are all were very good. I also love the fact that the vegetable is local produce and organic as well as woth every meal you donte a meal to those in need. The meal prep is geniunly 30 minutes and it often requires few items to be done at the same time so you need to learn to do it simultaneously. The recipes are very tasty and easy to follow and have hreat variety of very different flavours in each week meal choice. On occasions I would have loved produce to be fresher so they last untill Thursday when I sometimes do a second meal. I would also love if the recipes were highlited as gluten-free or had an option of gluten free item, for example theere is a great choice of gluten free wraps that could be offered as an alternative. Also £26 fir 2 recipes and 4 meals works out over £6 which is not cheap for plant-based meal and the fact that it's organic does make it a bit more sweeter. I would reccomend it highly to.this who want to eat well and have a quick meal prep when getting back home at the end of the day.

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