Grubby

4.598 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.598 out of 5 stars
Excellent
5 out of 5 stars
815
4 out of 5 stars
84
3 out of 5 stars
34
2 out of 5 stars
18
1 out of 5 stars
49
1,000 reviews in total

Review summary

Grubby is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Absolutely love the recipes

Absolutely love the recipes! Makes weekday cooking so much easier. And they feel very healthy

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

It’s ok

It’s ok. We got a rotten avo in our first box they compensated us but still inconvenient, I don’t like you have to pick ...Read more

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Meals are good but replacing ingredients every week isn’t so good

Overall the meals are tasty. I had a few occasions where I received vegetables that weren't fresh, I didn't raise the is...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Lovely recipes but …

My boy and I tried Grubby for just over a month. We home educate, so it was an idea to use this as part of his education...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Mario Marin
Mario Marin
1 reviews
almost 3 years ago
5 out of 5 stars

Bought a box

Bought a box. Can't wait for it to come. Kimi sold it to me - confident and fun person!

Helpful?
Harry Griggs
Harry Griggs
1 reviews
almost 3 years ago
5 out of 5 stars

Met Bradley at London Bridge station…

Met Bradley at London Bridge station and he was super nice and approachable, I’ve never really been one for a plant based diet but I said I’d give it a go in January and Bradley walked me through everything I needed to know and just made the experience so easy.

Helpful?
Zein
Zein
1 reviews
almost 3 years ago
5 out of 5 stars

I met the lovely Nuru on Tottenham…

I met the lovely Nuru on Tottenham Court Road and he may have just made me switch from Hello Fresh to Grubby! Grubby seems better from all aspects. I cannot wait to receive my first delivery

Helpful?
almost 3 years ago
5 out of 5 stars

What a Joy!

What a Joy! All products delivered fresh and outstanding customer service. Thank you for a fantastic experience.

Helpful?
Kilian Gargan
Kilian Gargan
1 reviews
almost 3 years ago
5 out of 5 stars

Met Nuru at their London Bridge stand

Met Nuru at their London Bridge stand. Very approachable and helpful. As someone who has tried to stick to a mainly plant diet for the last five years I've found myself getting lazy, eating out or ditching a plant based diet all together. I'm excited to get my first delivery and hopefully get into a good cooking habit for the new year! App looks great, recipes look great and love their charitable & carbon emissions approach also! Big shout out to Nuru for making the introduction to Grubby!

Helpful?
almost 3 years ago
5 out of 5 stars

I adore Grubby and use it every week. Great Customer Service

I adore Grubby and use it every week. I cant stand doing food planning and food shopping. Doing this saves me so much time every week I am getting to try meals I never would have considered before and I believe I am improving my cooking skills. I love to show everyone at the office what I have made for lunch that day - I think they are getting sick of me aha! Customer service is great. One particular member of staff (I believe her name was Keri) went out of her way to phone me, even when she was supposed to be finishing for the day, and heading home for the weekend. I had missed a payment and was not going to receive my food for the week as a result. I had used the chat option to ask for help, and received an immediate response, despite it being 5.30pm. The person I spoke to was very kind and very helpful, and she made sure I still got my parcel for that week.

Helpful?
almost 3 years ago
5 out of 5 stars

Thanks David D ! :)

I hadn't heard of Grubby until David D (In Walthamstow) effortlessly convinced me to give it a try! He was super lovely and explained how Grubby works and how it could fit into my life perfectly ! Excited to try my first few recipes ! Thanks David! :)

Helpful?
almost 3 years ago
5 out of 5 stars

Brilliant saleswomanship by Kimi at St Pauls!

Kimi signed me up near St Pauls tube in London on 7th September this year. I promised Kimi I'd do a review for her (sorry it's so late Kimi!). Kimi was extremely enthusiastic and knowledgeable about Grubby and was highly lucid with regards the sign-up offer. My wife and I have since been extremely delighted with Grubby and went on to buy some shares during their latest crowdfunding round! Well done Kimi and Thanks for putting me onto Grubby!

Helpful?
almost 3 years ago
5 out of 5 stars

PERFECT FOR STUDENTS

I spoke to John Ross (?) Outside of London bridge station. I hadn't actually heard of grubby before but I'd heard of hello fresh and it didn't appeal to me as a student. But John Ross explained grubby is inexpensive, carbon neutral and easily personable. I can change my order at any point before my delivery and it's so much cheaper than shopping

Helpful?
almost 3 years ago
5 out of 5 stars

Nuru was great! :)

Signed up to Grubby at Birmingham train station. Nuru was extremely enthusiastic about the product and demonstrated great knowledge. Really excited to try this during my offseason :)

Helpful?
Tracey
Tracey
1 reviews
almost 3 years ago
5 out of 5 stars

Fantastic food

Fantastic food, great portion size, excellent customer service. We love our box. We also like the little gifts that come as it enables us to try new products. We have tried most every other box there is and this is far the best.

Helpful?
Mariya
Mariya
1 reviews
almost 3 years ago
2 out of 5 stars

Few/cheap ingredients per meal

Absolutely fantastic service provided by GRUBBY. Love the recipes, the company, the customer service team. Keep up the good work! Particularly appreciate the high nutritional value of the recipes and the good quality of the ingredients. Going vegan is hard in terms of getting enough micronutrients but you make it way easier. The freebie promotions are a nice little touch and I'm always excited to see who you've partnered with each week! I've discovered several hidden gems thanks to you. Edit: The quality of their ingredients and the recipes as a whole has been progressively going down. Every meal I get has either very few or only cheap ingredients, so paying for this recipe box is no longer justified. I've cancelled my subscription. Even the freebies are gone which we did enjoy and helped us discover other great vegan companies.

Helpful?
Lily Holmes
Lily Holmes
1 reviews
almost 3 years ago
5 out of 5 stars

Amazing customer service, thank you Jay!

I was approached by Jay at London Euston where he spent the time to explain what Grubby is. Jay was amazing -very informative, excellent questions about what I like eating etc leading to how Grubby would benefit me massively, along with walking me through the background of the company, convincing me to sign up! I’ve never heard of Grubby but after being shown recipes along with offers, I can’t wait for my first box!

Helpful?
Franska Jane
Franska Jane
1 reviews
almost 3 years ago
5 out of 5 stars

I spoke to Victor today in Brighton

I spoke to Victor today in Brighton. He was an excellent guy, very knowledgable.

Helpful?
Rory
Rory
1 reviews
almost 3 years ago
3 out of 5 stars

The food was very nice

The food was very nice, but considering the amount I am paying the quantities are way off. Even with the discount I am paid £20 for what was essentially <£10 worth of product. Not something I am keen to continue

Helpful?
Lowri
Lowri
1 reviews
almost 3 years ago
5 out of 5 stars

Manuel is a top salesman

Got approached by Manuel today in the train station, great guy with excellent salesman and social skills. Food looks great and decent price per meal - and makes you feel good that it’s healthy! Can’t wait for the recipes to arrive on Monday :)

Helpful?
Emily Pace
Emily Pace
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent customer service!

Unfortunately my latest box was delayed (due on Monday and it still hasn't been delivered!). Although this was an issue with the courier and not Grubby, Matilda at Grubby was extremely understanding and responded to my messages very promptly. Such excellent customer service deserves recognition! Also the meals I have received have been really easy to make and, most importantly, delicious!

Helpful?
almost 3 years ago
5 out of 5 stars

Amazing customer approach

Today I was approached by George and his colleague in Richmond by the station. So I’ve had grubby before but had to cancel when I was between places. Very calm and kind approach amazing chat, informative and simple, showing all the new recipes as well as the offers. Making me want to reopen my account once I’m settled in my new place to fill it with appetising recipes.

Helpful?
Liam
Liam
1 reviews
almost 3 years ago
4 out of 5 stars

Decent food

Firstly, this is a review about the actual product rather than being approached by a sales team- that's important. People want to know about the product, not the sales team. The delivery fulfilled by DPD is good. The food is tasty. Ingredients are fresh and produce a good quality. However, the recipe cards could be improved with images for step by step guidance. The cooking times are also completely off- it will take at least double the time to cook. Not a fan of needing to use blenders and other specialist equipment whilst cooking. It's a bit too much faff. The Spotify playlist doesn't add anything to the experience. There should be more choices per week. It's also a bit pricey for essentially a box of veg with some seasoning. Overall, a good experience from a non-vegan eater.

Helpful?
AN
AN
1 reviews
almost 3 years ago
5 out of 5 stars

Thank you Johnross!

I was approached by the charming Johnross at Euston station today who told me all about Grubby. I had actually been looking for a vegan meal kit for a while so I was thrilled when I learned about Grubby. Really looking forward to trying my 2 meals next week! Reviews pending…

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Grubby

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.