Over a year ago
Purchased over 40 some sets of LED type b 8 ft bulbs supposed to last 50,000 hours they only lasted 2 months starting to try to get refund back took over two and a half months to get money back still... See more
Over a year ago
Most piece of crap I ever learned own in my life will never buy this again it's going back to Menards I'll never buy another one piece of junk piece of junk
Purchased two units of Feit Electric Color Caster to decorate house for Christmas. Had to return both because the unit does not respond to the cheap remote included with the unit
0 stars and breach of consumer law. Under the excuse that they have no presence in the UK even though they bought Lifx which still does operate there they refuse to honour warranty on one of their products. The lifx team sent me to the new warranty team and they just fob me off back to lifx support. Never buy from lifx regardless of where you live and while you’re at it, stay away from feit too. Taking them to court, it’s free here so I’ll make an example out of them.
The products are "meh", but have the benefit of being cheap. That said, the level of support falls somewhere *below* the bar to be called "cheap". Examples: Customer support tickets? I believe I've submitted 3 and received zero responses - EVER. The app asks for feedback. When I choose the option that says something like "not good", it wants feedback - but the feedback form is unresponsive and locks up the app. Go to the support page and select the "Contact support here"? You get a flyout window on the right that insists you choose a specific product (no general or feedback path available) and then forces you to a bot that has no clue as to what you're really wanting to know and doesn't make support available anymore. Go to the corporate page and look for contact? Yeah, that pushes you back to the regular support page and the bot. I've used about 30 of their dimmers. 1 DOA. Every one of them has an issue where even if it is locked at 100% (i.e., full power, no dimming), it creates noise in the circut at first that will mess with any non-dimmable item (thus the log at 100% - this isn't that hard). Touch the "up" once to go to max power? Yeah, that fixes, but you have to do that every time. The smart plugins regularly lose their registration/responsiveness and have to be re-added to the network. The UI is simply HORRID in their app. That's the short list - yes, there is actually more to complain about.
Purchased these lights from Lowe's. I thought they were great at first because I could control with my Alexa, the set up process was simple, and I could also control with my phone. After a day though, they started flickering really bad. The suggestions do not help. I will have to return these.
Based on analysis of 18 reviews rated 1-2 stars for Feit Electric
“(Bit of a rant) I got their 5M LED strip as a birthday present and it worked great until suddenly after only a month...”
“Light will not pair with phone”
“My experience with LIFX, now under Feit Electric, is a warning for any potential customer”
“If you are looking for LED strips you are better off buying the cheap ones off amazon than this rubbish which makes i...”
“DO NOT buy Feit LED bulbs”
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Feit Electric is a leading provider of energy-saving lighting solutions, specializing in LED light bulbs, light fixtures, and smart home products. The company offers a diverse range of products, including compact fluorescent lamps (CFLs), decorative lighting, outdoor lighting, and string lights, aimed at enhancing both residential and commercial spaces. Feit Electric focuses on helping customers transition from traditional incandescent and halogen lighting to more energy-efficient alternatives, ultimately reducing energy consumption and costs. Targeting environmentally conscious consumers and businesses looking to upgrade their lighting systems, Feit Electric emphasizes innovation and sustainability in its product offerings. The company's commitment to providing quality lighting solutions makes it a reliable choice for those seeking to improve their energy efficiency while enjoying modern lighting technology. For more information, visit their website at www.feit.com.
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Reviewers frequently report negative experiences with Feit Electric, citing customer pain points more often than praise. Common complaints include feit, light, bought, strip. A smaller set of reviewers mention positives such as bulb, year, bulbs, over. Overall sentiment is predominantly negative based on 24 reviews and an average rating of 1.8 stars.
