No help, overpriced tickets, and zero customer care.
I accidentally bought tickets for the wrong city and reached out to customer service right away. Phones and live chat weren’t available, and when I finally spoke with a rep (and later a supervisor), no one offered an exchange, credit, or any real help. To make it worse, I found out the same tickets were half the price on Ticketmaster. The lack of support and care was extremely disappointing. I won’t be using this site again and wouldn’t recommend it to anyone.






