eSky Travel Reviews

PRENOTAZIONE NUMERO 2447865690, NON CI SONO MAI STATI INVIATI I BIGLIETTI PER ANDATA. TRUFFA!!!!!!!!

the man i called was very kind and helpful

I did not realize I was not on the actual airline site until it was to late. I should have realized this was not a site I should be using when my credit card declined the charge initially. I take the responsibility for not checking it out more carefully. The tickets I purchased from the site did arrive - I got confirmation from airline that I was indeed booked. The cost I was charged was $200 more than what the airlines direct charge would have been. Learn from my mistake & be sure you are on the site you think you are before you purchase.

Es lief schnell ab .. nur def Preis war am Schluss genau um 60 fr höher ! Zuerst 157 .. dann plötzlich 217 … das hab ich nicht ganz verstanden?? Hab ich eine Versicherung abgeschlossen ne, die ich eigentlich nicht wollte ? Das hab ich wohl übersehen .. das war etwas unerfreulich .. leider

Completely unsatisfied. Was supposed to fly with the airline that i choose to book. Atleast that’s how it works normally. I ended up flying with another one. These changes were never sent to me nor communicated in any form. I had to figure it out myself! Tried to contact customer support before because i couldn’t already even check in online …not helpful at all really.

SCAM COMPANY - DO NOT USE!! Mimicked Wizz Air in search results, so ended up on eSky's website without realising. Showed Wizz Air price WITHOUT showing eSky's fees, so no way of knowing it was a scam at that point. Was only when received ticket email that saw ESKY'S CHARGES of almost the SAME COST AS THE FLIGHT. Customer service just says complain - yeah right they'll give their deceitfully gained, extortionate charges back. Be VERY CAREFUL when booking direct with an airline, to get their OFFICIAL WEBSITE and not a SCAMMING copycat that MIMICS them.

Very fast very easy

It's a good company and they are safe to buy online and also the staff is very attentive, thank you.

Clear, concise and efficient.

Totally not in the business to provide service to customers! All they look to do is charge more at every turn. Went to the site to buy short hop airfare. Should have been $68-75 per ticket each for two tickets as advertised. Ended up being over $400. Everything they do is up selling and adding services and screwing the customer over. Along that path, they made an error. When confronted about it and required to change it, their response was to charge us more to fix it. The excuse - we don't make errors and the company policy is... Terrible customer care. Stupid company, find anyone else.

I am kicking myself - I thought that I was booking through Aurigny but Esky.com had disguised themselves as Aurigny and I failed to realise it until I completed the booking. They charged me £379.58 for my flight MINUS hold luggage - this seemed a little high so I went to Aurigny's and put the same flights through their system to find that the price was £340 INCLUDING 20kg of hold luggage. I emailed esky.com and they thought I was just trying to cancel the flight and came up with some general nonsense, completely ignoring my point. I guess I am now stuck with paying them at least £70 extra for my flights (once I pay for luggage, but NOT through them, I'd rather just pay Aurigny). PLEASE be careful - if just one person sees this review and realises what a rip off this is then this review will have done it's job - please don't make the same error I did and check that you are on the site that you intended to be on. An addendum to this - this company then emailed me to say that they had charged me £75.12 (!!!) for a £300 ticket for what they describe as: "paid for the services rendered (searching for an air ticket using the eSky website, issuing and then delivering an air ticket to you, and after-sales service)." Absolute rip-off, how can that be £75.12!!! Absolutely scandalous outfit, avoid at all costs. "using the eSky website" - Oh really, thank you so much... what an abhorrent thing to even say. As for their reply below my review here, that sums it up for me, what a shoddy outfit, please do not use them.

Would never use eSky again or recommend them. My flight that I booked through them was cancelled by the airline. ESky have been unhelpful and did not get me a cash refund, nor did they help me get my credit voucher from the airline. They don’t care. Shocking lack of customer service and a complete lack of responsibility as a third party booking agent. Avoid

eSky seems to be one of the worst low cost airline providers. I did not have control over my ticket and had to pay higher premiums on booking baggage when I did not understand their complicated booking system. Customer service was not able to help, and easyJet didn’t help either. I am not using eSky, I am still waiting for a reply on my luggage issue

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De kjøper plass hos google slik at du skal bli lurt til å kjøpe fra dem. Hele reisen check in og alt blir veldig krevende. Alt er designer for å lure deg. Skygg unna!!

Kind and helpful

It is very nice app. Has a great variety of tickets and packages and very suitable prices.