eSky Travel Reviews

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Luulin ostaneeni lipun Cancunista Helsinkiin, mutta mitään mailia en saanut sähköpostiini. Toivottavasti lipun hintaa ei veloiteta myöhemmin tililtäni. Surkeaa palvelua täysin, yhteyttä ei saa eskyhin, koska en tiedä edes varausnumeroani.

Sito molto simile a quello della compagnia e quindi ingannevole…..per non parlare delle commissioni un volo che sul sito compagnia veniva 380 io l’ho pagato 492! No comment

Veel te duur. We wilden ook onze vlucht wijzigen en langer blijven op onze vakantie bestemming, maar ze vragen gewoon het dubbele voor de terug reis dan een retourtje was in de eerste plaats. Bij andere vliegmaatschappijen kan je wel eens moeten bij betalen maar dat is alleen de ticket prijs verschil. Geld trekkers...

My flight was cancelled few hours before flight. Do not use this service! I sent you inquiry yesterday about the booking but didn’t get any response. Sent you details once again but there’s nothing more you can do but sent our money back since you cancelled our booking.

This company advertises prices on google flights that they can't or don't intend to actually book. I gave them all my information, paid for the ticket, and then immediately got an email that the ticket was cancelled. Meanwhile they charged my credit card. It's been 5 days and I'm still trying to get a refund. I honestly don't know if they actually intended to book me on this flight or not. It seems like they just wanted to charge me and sit on my money for an indeterminate amount of time. It all seems very shady.

The service charges are outrageously high! I was unaware that i was not the actual airline webpage until it was too late. These days google would put sponsored webpages before the actual search results. Yes, it is on me for not looking properly. However, i must say that the service charges are stated separately from the actual airline ticket fare so be very careful and best is to stay away from this overpriced service!

Esky.com is overpriced and isn’t up front about charges. They include reference to service charges in small print. In the end it’s my fault for not shopping around. Your best bet is to go with Expedia or book directly with airlines. I reached out within 20 min of booking to cancel transaction and received an offer to refund 20%

The worth experience i had in my life with then customer service and they are scammers company. I even pid for cancellation extra and in the end they don’t give anything back… i don’t recommend anyone to book with them

Até hoje não percebo a necessidade de me terem roubado 600€. O mais que vos posso desejar é a falência e irem para a insolvência. Bem o merecem. Uma estrela é demasiado para o vosso péssimo serviço.

Dal momento in cui ho chiesto i biglietti mi hanno sempre risposto tanto veloce. Il viaggio andato come pianificato e nn ho dovuto pagare niente in più. Devo dire che con viene prenotare con loro.

Price and promptness

Times changed by 12 hours for a flight so we requested a refund. We had to fight to receive a refund rather than a voucher. Refund has still not been provided (8 weeks after event). We have now raised a formal complaint with esky, "Resolver" and the credit card company.

The experience was amazing!!The agents were quite helpful and friendly

I mistakenly went to Esky site instead of directly to airline I wanted to book with & Esky overcharged me £40 for tax & £7.50 for online checkin. £50 more than buying directly from the airline, no refund allowed despite contacting customer services. Esky need to be clear that they are not Wizz air & their advertising should be clear that they are esky & not Wizz, its too confusing having ESky wizz together. Their site should not be coming up on google before the airline you are searching for comes up. Also, when I contacted Esky customer services, they would not acknowledge my experience & they would not answer my questions about what had happened. This only added to my feelings of frustration & dissatisfaction with the service. I asked what the extra charges were for? a legitimate question in the circumstances. I had to ask 3 times before a rep finally answered my question. I also asked 3 times about how I could make an official complaint & I had to keep pushing before they answered me. Previous to finally answering my questions, they would just gloss over what I was saying & inform me their service was good & evade my specific questions! Infuriating! I also think they should give customers a full refund if they've mistakenly used their site in error, rather than not allowing a refund. Other services offer refunds. By not offering this it only upsets the customer more & they wont use their service again & they will give bad publicity to the airline. Please learn from my error

I did not realize I was not on Allegiant website...it was made to look just like it. after I booked I tried to make a change and was told I had to contact Allegiant which did no good because they would not give me a confirmation number untill 8 to 24 hrs before take off. after 6 calls I was told I was on standby ...When i finally got through to Allegiant they advised to cancel it on my credit card...We did this they refunded the money ...We thought they got in touch with Esky and cancelled and we were finished. but we did get the tickets the day of the flight...we had booked again with Allegiant at $300. less and did not use the Esky ticket but were charged anyway...We contested it but it did not help....STAY AWAY FROM ESKY FLIGHTS ARE STANDBY AND HIGHER

They made it look like they are Wizzair so you feel you are buying directly from the airline. They show one price (which is the same as buying from the airline) but then when you go to the check out they add a lot of fees, so if you are not super careful you end up like me that I paid 45 euros to them for literally nothing. They are just scammers, I want my refund REPLY TO ESKY: I can't attach screenshot here unfortunately, but you know what you do... I was just googling for WizzAir and your website shows up first, and the URL reads “wizzair.eskytravel.com”. The homepage says WizzAir so big, then there is a smaller logo of esky, and it is on a side. All the experience was extremely deceptive. Now you are trying to tell me that you care about transparency.... Please.... If you were honest you were going to give me a refund. I feel so mislead and scammed. I ask to be refund, I didn’t want to buy any service from you. Here is my reservation number: 6224643715. I am looking forward to hear from you about canceling and refunding anything I may have bought form you, because that was not my intention.

Quick and easy,,,needed to get back to Glasgow from Antalya ASAP and was back home within 24 hours

Buyer beware before purchasing from this site! When you use google search engine for an airlines it very clearly says the name of the airlines but above it in smaller print is the search engine that is NOT the airlines you are looking for. It is eSky and others looking to make money off of you and if you mistakenly click on the payment info thinking you are booking with the airlines you ARE NOT! That is why one bill you receive has a charge $200 less than the direct airlines. Also if you try to get any help after you realize you made a mistake forget about them helping you or getting any customer service without paying a nice large fee for canceling. The moment I was on the phone with them and clicked the button then saw what I did was wrong they said it was too late for me to change or I could pay over $300 for a cancelation fee and this was while I was on the phone with them! Of course NO manager was available which is a load of crap. I have never felt soooo taken advantage of for my lack of sharpness realizing it was a third party because they assured me it was on the airlines I wanted. Probably because the person I was speaking to wasn't from the US and maybe didn't clearly understand what I was asking. It really feels like a scam, hope they can sleep at night after taking advantage of people who mistakenly clicked on what they thought was the right thing and clearly was not. It was my fault for assuming esky was Avelos platform but still pure bs that they are willing to help you because I was on the phone with them and they would not help unless I wanted to be charged for canceling. Oh and after getting a phone call back in the middle of the night nothing changed they were still not willing to refund me without costing me a lot of money.