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HomeBusiness ServicesEdmondson's IT Services Reviews
Edmondson's IT Services logo

Edmondson's IT Services Reviews

5 out of 5 stars
5 out of 5 stars
5.0
|Excellent|60 reviews

Last reviewed over a year ago

TrustScore

5.0
5 out of 5 stars
Excellent
5 out of 5 stars
60
4 out of 5 stars
0
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
0
60 reviews in total

Review summary

Edmondson's IT Services consistently receives high praise from customers for their exceptional service and support. Reviewers highlight the team's responsiveness and professionalism, noting that they have successfully transitioned businesses from unreliable providers to a more reliable IT solution. Many clients appreciate the seamless migration processes, particularly with email systems and cloud services, which are executed efficiently and with minimal disruption. The staff, including notable mentions like Craig and Amber, are recognized for their expertise and willingness to assist at any time. Customers feel valued and supported, often describing their experiences as outstanding and recommending the company without hesitation. Overall, Edmondson's IT Services is celebrated for its commitment to quality and customer satisfaction.

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Based on reviews, created with AI

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See what reviewers are saying

Andrea
AndreaFeatured

Over a year ago

5 out of 5 stars

Excellent IT & Customer Service!

Excellent IT & Customer Service! I have been working with Edmondson's IT now for just nearly 10 years now. The whole team are exceptional with their customer service, nothing is ever too much trouble!... See more

Kym
KymFeatured

Over a year ago

5 out of 5 stars

We've relied on Edmondson's for years…

We've relied on Edmondson's for years now and they've gradually become our go to supplier for all things tech; security, phone lines, web hosting, or even something as menial as a new laptop battery.... See more

Shawn Myers
Shawn MyersFeatured

Over a year ago

5 out of 5 stars

Excellent IT Services and Support

Endmondson's were fantastic in getting us transitioned over to them from our old MSP. Over the past several months they have given us the best IT support, are very responsive and highly knowledgeable.... See more

Jay Richardson
Jay RichardsonFeatured

Over a year ago

5 out of 5 stars

best experience ever fixed my laptop

best experience ever fixed my laptop

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Peter Devaney
Peter Devaney
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

If we could leave 10 stars we would!

If we could leave 10 stars we would! Great company and the staff are all excellent especially Amber and Nialls. They worked with us providing and installing our new system, worked well with our 3rd party software providers and nothing was too much hassle/. Always at the end of a phone or email. We can't rate them highly enough and would recommend to anyone.

Helpful?
K Gall
K Gall
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

I would highly recommend Edmondsons IT…

I would highly recommend Edmondsons IT services. We use Edmondsons for all of our IT support. They consistently provide an excellent service responding quickly to any queries we may have even on a weekend. As our company grows, I will definitely look to engage with more of the services they have to offer.

Helpful?
Sam Powell
Sam Powell
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Edmondson's IT

We moved to Edmondson's at the start of 2022 & we are very happy with the level of service. It was a hassle-free transition & they helped upgrade our dated IT systems. They also set us up with the VoIP phone system which will save us around £800 a month in the long term. Highly recommended!

Helpful?
Sontex Machinery
Sontex Machinery
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

We have used Edmondson's IT for over 15…

We have used Edmondson's IT for over 15 years for our 10 PC's and 2 servers network and the service is always fast and efficient. We experience very little down time, as faults are often detected and fixed before they affect our work. We also have the piece of mind of their very reliable off site full back up service.

Helpful?
Zoe
Zoe
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Clearview

Edmondsons IT have recently take over our companies full IT system from an old supplier. This has been a smooth transition and communication was fabulous throughout the way. Moving to a new building and using a new supplier can be stressful but this was never the case with Edmondsons. Always keeping us in the loop and getting things done as fast as they possibly can. Highly recommend.

Helpful?
Sophie Citi group
Sophie Citi group
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Edmondsons IT always step up to the…

Edmondsons IT always step up to the challenge!! Very efficient and friendly!! Easy to work with and would highly recommend!! Well Done guys!!!

Helpful?
ross chapman
ross chapman
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Excellent company

Excellent company, always able to bring a solution to the table and nothing is too much for them. Have been with them for around 6 months now and am very pleased with the service so far.

Helpful?

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David Fletcher
David Fletcher
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Very professional and knowledgable…

Very professional and knowledgable workforce that are also friendly and helpful. Would recommend to anybody to use Edmondsons IT. Special mentions go out to Amber and Niles who bend over backwards to help us, even outside of normal office hours.

Helpful?
Sam - Futuresound
Sam - Futuresound
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Legends

Always help me out proficiently with our company's needs. Very responsive at all times.

Helpful?
Zoe Cowley
Zoe Cowley
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Highly recommended

We could not be happier with the advice and service from Edmondson's IT. It was a huge relieve to explain what we would like from our IT systems and for Amber to understand and explain how this could be implemented. The whole process was seamless and Dennis made us feel confident throughout migration, explaining and being on hand whenever we put a call in. We cannot recommend Edmondson's IT enough and we look forward to building our relationship as our business continues to grow.

Helpful?
LisaB1981
LisaB1981
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Great company

We have been a customer of Edmondson's IT for 6 years and will continue to do so, they have always served us well and we are reliant on their support.

Helpful?
Chris Pickles
Chris Pickles
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Great service and spedy response to any…

Great service and spedy response to any online issues.

Helpful?
Isabel Carter, Inside Out Yoga
Isabel Carter, Inside Out Yoga
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Professional, courteous, timely and very helpful

As a sole trader in need of professional IT help, I did wonder if I might be a bit "small" for Edmondson's help - I needn't have worried. From start to finish Edmondson's were professional, courteous, timely and very helpful. No hesitation in recommending them and look forward to working with them in the future.

Helpful?
CR
CR
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

SME Support

I am a small business owner and was looking for some help with issues such as setting up email for a new starter, management of domain and a shared drive. Amber was amazing, took control of everything and also saved me money from paying for email I wasn't able to use. I am so pleased to have found this company and won't be handling my own IT again!

Helpful?
Jez Broadhead
Jez Broadhead
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Outstanding professional service

Outstanding professional service from all at Edmonndsons 24/7. Could not wish to be associated / partnered with a better IT company. We invited Edmondsons to give us an IT health check and with the minimum of fuss have updated and upgraded all things IT

Helpful?
Bradfabs Ltd
Bradfabs Ltd
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Excellent service

Excellent service, always helpful, Amber has dealt with all my issues at work this year with great customer service and such a professional and friendly manner. Always a pleasure to deal with them

Helpful?
Lauren Mckay
Lauren Mckay
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Amazing website design!

I reached out to Edmondsons when another company let me down. I needed my website turning around very quickly. They worked with me and got the website live on time. The website is everything and more than I hoped for. The team are easy to work with, understanding and creative. They have customer care at the forefront of what they do and nothing is ever a challenge for them. My website analytics show the website they have built is over performing which is fantastic. I can’t recommend this team enough.

Helpful?
Cross Keys Garage
Cross Keys Garage
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Great support as usual

Great support as usual. Thank you

Helpful?
SN
SN
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Thank you Edmondsons for a brilliant service.

Thank you to all the friendly and efficient staff at Edmondsons IT. Craig was brilliant and very thorough in dealing with our initial enquiry and put a great package together for all out IT and internet needs, having moved over from another IT support provider. We would highly recommend Ednondsons to other businesses,

Helpful?
Peter
Peter
1 reviews•New Reviewer
almost 5 years ago
5 out of 5 stars

Excellent Corporate IT Support

We use Edmondson's for all of our corporate IT support and we are very happy with their service, definitely the best IT company I've had the pleasure of working with, very responsive to all of our requests and get things working quickly.

Helpful?
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About Edmondson's IT Services

Edmondson's IT Services is a technology solutions provider based in West Yorkshire, specializing in IT support, telecoms, and development services. The company offers a comprehensive range of IT services designed to enhance operational efficiency and competitiveness for businesses across Yorkshire and the UK. Their offerings include tailored IT support packages, proactive network management, and strategic consulting aimed at optimizing IT infrastructures. Targeting small to medium-sized enterprises, Edmondson's IT Services integrates closely with clients to understand their unique needs and challenges. The company's commitment to delivering cost-effective solutions is underscored by a price match guarantee and a focus on building long-term partnerships. By prioritizing customer interests and offering services such as a free IT health check, Edmondson’s aims to become a trusted partner in the digital transformation of businesses.

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