EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
Sarah
Sarah
1 reviews
over 4 years ago
5 out of 5 stars

Eatstreet is my go-to delivery service

It's always easy to order and have a wide selection to choose from. Delivery drivers have always delivered within the expected time frame, and food is in good condition when it arrives. My only complaint is that the automated text messages don't align with the actual food prep and delivery, for example, I'll receive the text that my food is out for delivery but it will have already been delivered several minutes ago (up to 15 minutes).

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Louisa
Louisa
1 reviews
over 4 years ago
5 out of 5 stars

The app works great!

The app works great!

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Libby
Libby
1 reviews
over 4 years ago
5 out of 5 stars

Quicker than promised delivery

Quicker than promised delivery, food was hot and driver was polite. Overall great experience!

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Wendy
Wendy
1 reviews
over 4 years ago
1 out of 5 stars

Sandwich was missing from order

Sandwich was missing from order - resolution was to give me a refund of 25% which didn't even cover the cost of the sandwich

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Alyssa Bussan
Alyssa Bussan
1 reviews
over 4 years ago
1 out of 5 stars

Worst service EVER

Worst service EVER! Yesterday, I decided to order subway through eatstreet, funny thing is, I never received my order! I go to check my account, and they charged me and an extra $5 for a tip! WHEN I NEVER RECIEVED ANY FOOD!!! Luckily, my bank is helping me sort of this issue but I will NEVER order through this service again.

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Judith
Judith
1 reviews
over 4 years ago
5 out of 5 stars

I appreciate the free delivery

I appreciate the free delivery, a nice perk. Order was correct and delivered in a timely manner.

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over 4 years ago
5 out of 5 stars

It's been a while

It's been a while, so I don't remember details, but I do remember a blazingly fast and pleasant delivery experience.

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Barbara
Barbara
1 reviews
over 4 years ago
5 out of 5 stars

Always happy with the service

Always happy with the service. :<)

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Diane
Diane
1 reviews
over 4 years ago
5 out of 5 stars

Easy to order

Easy to order, fast and easy delivery.

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Cynthia
Cynthia
1 reviews
over 4 years ago
5 out of 5 stars

Excellent would use again.

Excellent would use again.

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Jeff
Jeff
1 reviews
over 4 years ago
5 out of 5 stars

Satisfied

Use them frequently and have never had a problem. Have always received food in a timely manner and generally it is hot or warm (have never had to rewarm food). Would like to know how delivery drivers are compensated as I feel obligated to tip them after having tipped the restaurant. This gets to be expensive.

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Kelsey
Kelsey
1 reviews
over 4 years ago
4 out of 5 stars

Service is good except for when it comes to not getting the right food or when they forget certain items.

Service is good except for when they mess up your food or forget it and the only thing they do is offer three dollars off your next order which is nice don’t get me wrong but when I order I order for my kids and babysitter. Needs to be something where they can go back and get the right product. Also, when there are multiple orders I notice my food is soggy and tossed around from it being in a seat.

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

This is a fantastic service

This is a fantastic service! Great food delivered to my door with no contact! Love 💕 and will continue to use!

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Penny
Penny
1 reviews
over 4 years ago
2 out of 5 stars

My hamburger was not cooked to…

My hamburger was not cooked to specification and the food was cold.

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Arlene
Arlene
1 reviews
over 4 years ago
5 out of 5 stars

I think it is a great service.

I think it is a great service.

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Holly
Holly
1 reviews
over 4 years ago
1 out of 5 stars

Terrible

Terrible. Found out 50 minutes AFTER my deliver time that my order was cancelled because the retausrenr never worked with eatstreet and so refused to take the order. What the f***.

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Seashia Vang
Seashia Vang
1 reviews
over 4 years ago
2 out of 5 stars

Never received my order even after payment process

Literally standing in line 1 hour after Eatstreet told me my order was ready for pick up. They said they never received my order even though I paid via Google Pay. This was the first and last time I'll be using this service.

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SAR
SAR
1 reviews
over 4 years ago
1 out of 5 stars

Very unreliable service

Very unreliable service. Delivery never occurred. My order was delivered to some other location. Somebody received free food. Never use this service again. Best to use the restaurant delivery service rather than third party.

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over 4 years ago
1 out of 5 stars

The worst customer service I have ever…

The worst customer service I have ever experienced. My order never arrived so I contacted them. It took a good half hour or more for them to contact the delivery team, to which they just replied that the driver delivered it to my address. Obviously, they did not. The driver must not have had the common sense to double check the address, as there are slightly similar street names near my address with the same number. My house number is clearly marked and it is not a long street, I would expect anyone to be intelligent enough to look up at the street sign to see where they are. All Eatstreet said was that they won't resend the order and I can get a refund in 2-5 business days. My first time ordering through them and I will certainly never order again. I only feel bad for the restaurants that inevitably get a bad rap for everything wrong with deliveries (which i have heard others have similar experiences) when they have nothing to do with the order after it leaves their restaurant.

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over 4 years ago
1 out of 5 stars

Ordered from here tonight

Ordered from here tonight, get a call from the restaurant stating they had no one assigned to pick it up. So we had to pick it up. Ordered out a few weeks ago from EatStreet spent $100 and only got $30 (apps & desert no entrees) of the order and no one came to bring us the other part and the restaurant closed before we could pick it up so we had to go get other food too. Don’t order from here! You’ll spend extra to just end up getting it yourself or not getting it at all.

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