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HomeDarwin Homes Property Management Reviews
Darwin Homes Property Management logo

Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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customerTK Ware
customerTK Ware
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Darwin Homes helped me tremendously

Darwin Homes helped me tremendously, Katerina was very supportive and she promptly communicated with me every step of the way , may I add how awesome their participation with Rhino saved us lots of money towards a deposit up , and we didn’t have to pay all the money up front , They are the best !!!!

Helpful?
Youssef E.
Youssef E.
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

My experience with Darwin Homes…

My experience with Darwin Homes Property Management was very pleasant. Katerina from the leasing teams was assisting us with our lease and answered all of our questions professionally. Immediately after we had our contract signed, we had all of our services and utilities set up. I didn't have to go through hours of calls with companies and struggle to find a plan that fits within my needs. Overall, I am happy to be renting one of their properties!

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Have had a great experience

Have had a great experience! Love the love. Moving in, in a month. Thank you Darwin Homes!

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Great and fast response

Great and fast response! Well to work with and would recommend to anybody looking for a new place!

Helpful?
Kit
Kit
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Once we were able to get a contact…

Once we were able to get a contact person they were very helpful.

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

This is the most efficient and…

This is the most efficient and professional company I have ever dealt with! I would recommend them highly! I’m a Property Manager and I would also love to work for Darwin Homes!

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Great service from autrro

Great service from autrro

Helpful?

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Jessie S
Jessie S
1 reviews•New Reviewer
about 5 years ago
4 out of 5 stars

Good Customer Service

Every time we call they are very friendly!

Helpful?
Lawrence
Lawrence
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Smooth and easy process

As this is my first time working with Darwin Homes, I must say that I am quite pleased the the speed and efficiency in which my home rental process went. Everyone I spoke with was a professional, and was able to answer all my questions. At no time did I have any doubts on how this seamless the rental process would be.

Helpful?
Adnan
Adnan
1 reviews•New Reviewer
about 5 years ago
5 out of 5 stars

Friendly service

Super convenient.

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
1 out of 5 stars

They haven't provided any services to e…

They haven't provided any services to e yet, they are already sending out reviews

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
4 out of 5 stars

GOOD SERVICE,NO REVIEW

Good service no complaints.

Helpful?
customer
customer
1 reviews•New Reviewer
about 5 years ago
1 out of 5 stars

No response

I was contacted more than a week ago. I was sent the wrong contract. I replied stating this and had no response. Instead I got what looked like automated emails telling me to login to their portal.

Helpful?
customer
customer
1 reviews•New Reviewer
over 5 years ago
4 out of 5 stars

Overall good experience

The communication was great, but our directives were not always clear (resubmitting documents without specific details for what was missing, telling us to sign a lease without sending it to us etc) we ended up having to do things a few times/email back for further instructions. The staff has been very friendly and prompt in all communication! Thank you.

Helpful?
customer
customer
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Moving from out of state and doing…

Moving from out of state and doing everything through email was a fairly daunting task. Especially during COVID-19! The folks at Darwin went out of their way to help me get everything set up and answer every random question I had. The help was much appreciated.

Helpful?
customer
customer
1 reviews•New Reviewer
over 5 years ago
4 out of 5 stars

Good company over all communication…

Good company over all communication skills are lacking.

Helpful?
customer
customer
1 reviews•New Reviewer
over 5 years ago
2 out of 5 stars

Poor Customer/Renter Service

One employee showed up at my front door without a face covering. I have attempted to contact another employee multiple times (1 text message, 2 voicemails, 1 email) and have not yet been contacted back. It has been a week since the first attempt. When calling into the office, it was apparent that the office staff was not well trained to speak with customers/renters. The online payment system is easy to use however. And although it was a miscommunication, when it was thought I had a maintenance request, the maintenance department was quick to respond...even though it was only to tell me my lease didn't cover that kind of maintenance and I was on my own.

Helpful?
customer
customer
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

It was so fast and easy

It was so fast and easy . Communication was super easy and fast as well . Made the process so smooth .

Helpful?
Daniel Partida
Daniel Partida
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Y’all are the real MVPs

Absolutely splendid service. Always responsive, quite rapidly I might add. Extremely helpful. My wife and I are extremely grateful for your team and it has been a blessing to be able to work with such a great team as y’all. We look forward to many great years in our new home. And that we will forever be grateful. Thank y’all! Y’all are amazing!

Helpful?
customer
customer
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

The team is very thorough and it may…

The team is very thorough and it may take a little with the covid rules to get everything done, but they are responsive and will do everything they can to help with your move.

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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