Darwin Homes Property Management
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STAY AWAY FROM DARWIN HOMES
STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and thank god it was almost the end. From day one, there was no direct contact—we didn’t even know who our property manager was until we moved out. Anytime we needed help or had a question, we were met with radio silence. It was nearly impossible to reach anyone, and when we did, we got vague responses or were simply ignored. About a week or so before the transfer was "official", without any approval or notice, they installed a lockbox on our front door before we had even officially moved out. This made it impossible for us to use our own front door. When we complained, they said they wouldn't remove it because the transition from the previous property company "wasn't complete yet." They claimed they didn't have my file so they couldn't do anything. If they weren't official management, then why were they on a property that isn't theirs? I had to threaten calling the police to get it removed and they didn't even respond to that. Lastly, when I asked to be present for the move-out inspection—which, by law, I have a right to attend—they initially refused claiming "we don't do those with the tenants present." Only after I threatened legal action did they suddenly "agree" to let me be there. If you value communication, professionalism, or even basic human decency, avoid this company at all costs. This experience was stressful, completely avoidable had they done their job even halfway competently.