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HomeDarwin Homes Property Management Reviews
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Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

You all are the best!!

You all are the best!!. Efficient, knowledgeable, friendly and every superlative I can think of. Thank you for making the rental process really simple and painless.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Great people,very professional!

Great people,very professional!

Helpful?
Chris
Chris
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

So far the experience has been very…Good

So far the experience has been very good. They have communicated very well and fixed any problems that we have had. We have not yet moved in.

Helpful?
Kimberly
Kimberly
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

What a great experience… I was so…

What a great experience… I was so stressed Everyone was just pleasant quick to respond thorough explained everything and tried to help me . I was scared with all the things going on at the present …. So glad I chose this company to work with 🙌🏻

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Excellent service.

Excellent service.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very friendly and helpful team of…

Very friendly and helpful team of professional folks. The stress of my new job, relocation and home searching had me at my limit, but these folks really pulled through for me and I can't say enough nice things to do them justice. THANK YOU DARWIN HOMES!!!!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very thorough and precise

Very thorough and precise

Helpful?

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customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

The beginning process was great from…

The beginning process was great from start to finish. The process in which to apply was easy and hassle free . Communication with the Darwin team so far has been good . I look forward to the lease term and what this year will bring with Darwin homes .

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

He was very helpful and professional on…

He was very helpful and professional on the leasing to us we thank you the experience was excellent

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

We had slow communication at first

We had slow communication at first, however as I got more into the process, I got quicker response back from the company. Some of the phone numbers that are on emails or text messages do not work, however the main office number does.

Helpful?
Terri crump
Terri crump
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

My house was sold then a 30 day notice…

My house was sold then a 30 day notice to vacate was given. They started renovating the home and my deposit was never returned to me in which I am still trying to get months later.

Helpful?
DMB
DMB
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Great Job!!👍🏾

Professional and timely response to all of my questions and concerns. Smooth and thorough move in process. Easy maintenance request access if needed. Thank you Darwin Homes!👏🏾😊👏🏾

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Great!

Great experience in the application process! Super helpful staff

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Wild Goose Chase

Wild Goose Chase I was sent on a mess while trying to get into my rental home. My roommates and I could not get into our house on move in day and we talked to 3 customer service people from Darwin Homes. I was on the phone with someone for almost 45 minutes and they ended up just referring me to another office. My roommate never made it to the front of the queue despite joining before me. My third roommate finally got a hold of someone who solved the problem in 5 minutes. Unbelievable. The whole time the agent on my line did not listen to me and kept saying we must have missed something or not scheduled our move in, even though the problem was 100% on their end.

Helpful?
The Amens
The Amens
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Cristine

Cristine did an amazing job! A very timely review of our application and was extremely responsive in her communications and with any questions we had. These application processes can be stressful at times but she made it one of the smoothest my wife and I have ever experienced.

Helpful?
customerTerrible service
customerTerrible service
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Terrible service

Everything for trying to get someone on the phone to get something fixed is a battle I will never met with the stupid again

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Wonderful team

Wonderful team, easy to apply, plus the 3D tour was great for me since I'm currently in another state

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
3 out of 5 stars

Decent company with some caveats

Really great response times, but they weren't able to get everything fixed before our move in date, even after weeks of notice. Also has an extremely restrictive lease. We may get charged for "not having our utilities set up in time" even though we did it through their recommended concierge service in a timely manner and they were late getting back to us.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

They have so far been very thorough and…

They have so far been very thorough and easy to work with. Very helpful in our rental process.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Darwin Homes was the only company in…

Darwin Homes was the only company in our area that was responsive and easy to contact. Any questions with viewing rentals were answered immediately and the application process was quick. This company has great communication skills and a team that's on it!

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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