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HomeDarwin Homes Property Management Reviews
Darwin Homes Property Management logo

Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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Chelsea
Chelsea
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

This has best the absolute easiest…

This has best the absolute easiest process for leasing a home with Darwin Homes. Rhino deposit replacements are a life saver. I cannot wait to enjoy my new rental home!!

Helpful?
Caramelz
Caramelz
1 reviews•New Reviewer
over 3 years ago
4 out of 5 stars

I am very impressed by how friendly and…

I am very impressed by how friendly and quick Darwin team helped me get into my new home as im writing this review im eating pizza sent to me by the pathway 2 homeowners program helping renters become home owners! I was skeptical at first after reading some bad reviews but those reviews so far does not give them the credit they deserve.

Helpful?
Current Renter
Current Renter
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Darwin Homes are great people to rent from!

Darwin Homes have helped me and my fiancé find our new home. It’s beautiful, large, and everything we wanted. Darwin’s people were so great at helping us view the house, and were there for any questions we had during the application process. Thank you Darwin Homes!

Helpful?
Cambria Crawford
Cambria Crawford
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Amazing!

Amazing! This company has been nothing short of amazing to work with. We've worked with 3 other management companies trying to secure a rental as we take advantage of this market and sell our home! All other companies have been slow in responding and processing applications, often times taking application fees on homes they've already leased out (we found out after the fact!). So frustrating! But not Darwin. We started the process with them early one morning and by noon our application had been processed, verification information had been submitted and we had a lease sent to us for signing! It was so easy and such a wonderful experience compared to those we previously have had. After signing, we've had great communication with the Darwin homes team as they help us get all of our move-in documents taken care of! Couldn't be more impressed so far in their professionalism, speediness and support!

Helpful?
lesley phelps
lesley phelps
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

great company

This company has a straight forward process and was really helpful for us moving to the US from UK 🇬🇧 they talked us through end step where the other companies we had tried just sent us an email to say we had been declined and no explanation and nobody to speak to resolve our situation, then Darwin Homes came and took over and everything we easy. great company and great staff

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Props to an excellent company

New to Florida and very frustrated over the rental process we found this was the smoothest and fastest process in comparison to other property management services. I cannot say enough about them and their awesome customer service. Customers are truly first with them!

Helpful?
Bryan Mays
Bryan Mays
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

Thank you very much for your service

Thank you very much for your service

Helpful?

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Kymberlee
Kymberlee
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Completed application for a house and…

Completed application for a house and was given an answer within 24 hours. Everyone has been fast friendly & helpful. Thank You

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Loyal

Loyal, easy and fast process

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

No communication

No communication

Helpful?
Joseph Tio-Payne
Joseph Tio-Payne
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

Super fast response and approval.

Super fast response and approval.

Helpful?
Casey Dean
Casey Dean
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Poor move in experience that could've easily been avoided

We are super disappointed in our move in experience. Our unit was definitely not inspected before we moved in, which is standard procedure for any rental management company that knows what it is doing. The yard was neat when we toured but overgrown to knee height when we picked up the keys. The painters painted over dirty cabinets and drawers, there is literally another person's hair imbedded in the paint in the bathroom drawers. The paint in the kitchen cabinets peeled off when I wiped it with a damp rag, because they painted over grease. The floor was beyond filthy, probably from all the people who toured the house while it was vacant for 3 months. The icing on the cake is the water heater was broken when we moved in. It then took 4 days to get a technician out to look at it and an estimated 3 more days to get the part. The repair technician can't be scheduled till the part arrives so that's at least another 24 hours on top of the 3 day wait before we can take a hot shower and sanitize dishes. That's 7 days without hot water! I am mind blown they do not have a standard process for inspecting units before tenets move in. Even if they don't care about making tenets happy they should at least care about their own bottom line. This is costing them money in multiple ways: 1. Assigning vendors after a tenet moves takes more resources than when a unit is vacant. 2. Paying weekend rates for vendors. We moved in on a Friday and the part will arrive on a Friday. Walking units at the beginning of the week gives time to schedule vendors and order parts during normal business hours. 3. Unhappy tenets leave negative reviews which deter renters. This ultimately can hurt how much they can rent their units for. 4. Homeowners look at reviews when deciding on a mgmt company for their home. All of this could have been avoided if they walked their units with a move inspection checklist 3-5 days before move in. That is property management 101 stuff. Do better Darwin!

Helpful?
Julius Butler
Julius Butler
1 reviews•New Reviewer
almost 4 years ago
2 out of 5 stars

I live in a Darwin Homes and my and…

I live in a Darwin Homes and my and family have had sewage water backing up in the shower and tub for 2 days now and telling us that this not and maintenance emergency we can use our bathrooms in the house right as I write this review I have call them like 6 times and put in 5 work order in on line and only one person have reached out to me and said they tried to get someone out to look at because it not any emergency

Helpful?
Mark & Lesley
Mark & Lesley
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very Supportive

The company was really great with looking after due to me relocating from the UK to the US made the move quick and easy, tried other companies and just got turned down and now feedback or explanation.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Extremely helpful and easy to…

Extremely helpful and easy to communicate with.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Management is terrible!

Management is terrible!

Helpful?
Jelani_Richard
Jelani_Richard
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Top Tier Customer Service

The entire team was incredibly professional throughout the entire process. They worked diligently to help us move in earlier than the planned start of the lease which relieved a giant burden of stress financially and personally. They responded quickly to any concerns I had and always double verified receipt of our paperwork and financials.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Not managing

Darwin Homes has been managing my rental home for a month now and they did not know someone lived her and still have not received a copy of my lease.

Helpful?
Melissa Buchanan
Melissa Buchanan
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

It a good business but very hard to get ahold of the right person

It's a good business but very hard to get ahold of the right person and very hard to get the rent to them

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

When are we going to hear the AC to be…

When are we going to hear the AC to be fixed

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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