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HomeDarwin Homes Property Management Reviews
Darwin Homes Property Management logo

Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

Filter by rating:
Autumn
Autumn
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very friendly and answered any…

Very friendly and answered any questions I had. It was a really nice and easy experience.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

I have been extremely impressed with…

I have been extremely impressed with Darwin Homes. They have gotten back to us quickly, and efficiently. There are times where I would have liked to speak to an actual person to explain further my situation, however so far I have had no problems.

Helpful?
JD
JD
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

They are only helpful before they get your money.

Before move in the staff was very responsive. After the lease was signed the experience has been horrible. AC broken. They said they'd bring a temporary one but so far there's nothing. The grass in the yard is too my thighs. All things that should have been resolved before move-in. When I asked about it I wait hours for a response. I signed my lease 2 days ago and I'm already looking at options to get out of it. I'm disappointed to say the least.

Helpful?
Hailey Turnipseed
Hailey Turnipseed
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Amazing company with fast and timely…

Amazing company with fast and timely service. Brandon and Coleen got our application approved and the lease to us within 48 hours. We are so thankful!

Helpful?
Jon
Jon
1 reviews•New Reviewer
almost 4 years ago
3 out of 5 stars

Just started with Darwin so I will wait…

Just started with Darwin so I will wait and see how they perform. They were prompt in helping me set up an account

Helpful?
Megan Horvath
Megan Horvath
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Kendra was great at explaining the move…

Kendra was great at explaining the move in process with me!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

5 stars

Was a great experience overall. I would recommend them.

Helpful?

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Jonathan chavez
Jonathan chavez
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

They kept the application basic and…

They kept the application basic and easy to do. The process was fast and I appreciate how available the properties were.

Helpful?
Susie M.
Susie M.
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Would Choose DARWIN Again!

Such an incredibly enjoyable experience working with everyone at Darwin Homes. From start to finish, each individual has made this process as painless as possible. Communication was timely, concise and polite, both by email and phone. We needed to add an additional pet after the Lease had been written up and this was not an issue. Cannot say enough about their exceptional customer service! Thank you Cristine and Christina for everything you've done to make this dream a reality for us! 10 Stars if possible!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Fast and easy application process.

Fast and easy application process.

Helpful?
Angel S.
Angel S.
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Great customer service

Everything was handled very professionally and kindly, I would definitely work with them again.

Helpful?
Sophie Elizabeth
Sophie Elizabeth
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Amazing Customer Service

Sean was an amazing help to me when asking about information on a home!

Helpful?
Tenant
Tenant
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Darwin Homes is an exceptional rental…

Darwin Homes is an exceptional rental company!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Excellent service

Great team of leasing professionals. Looking forward to moving in.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

House

All the staff are professional and they help you with everything you need

Helpful?
Jeremy Samsel
Jeremy Samsel
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

Hostage in the housing market

Well the first thing, I think charging $55 per person to apply to rent is quite steep. 2nd having a move in charge of $199 is ridiculous. I also feel some things in the lease are not necessarily ethical such as having tenant responsible for any issue with doors or windows and having tenant responsible for damages which occur by vandalism. If the house is vandalized and a police report is filed then the owner propert insurance should be responsible. Renters insurance only covers so much. And a property owner has home owners insurance for a reason. I attempted 3 times to ask questions about the lease, calling the number and pressing option 2 for new applications and leases none of the people who answered the phone could help and the actual property manager never called me back. For the good now, the process for applying was made quite simple through the use of their website and the online signature and authentication process.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Violated my lease.

Violated my lease.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
3 out of 5 stars

What is my experience so far with you…

What is my experience so far with you guys well I called three times and was placed on hold no one bothered to pick up my phone call to help me with being able to walk me through paying my rent for the first time with you guys I had to call in my own family for them to help me figure this out

Helpful?
Mike Goose
Mike Goose
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Concise and Accurate Service From Darwin Homes

Very helpful and descriptive about the property and agency/ company policies. Sean is clear, honest and patient in the assistance he provides to potential applicants. Thanks for your time and guidance!

Helpful?
customer Cynthia
customer Cynthia
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Discourage at first

I went through so much trying to communicate with Darwin Homes it had me discourage, but April and I finally got it together and after a week of trying, it all came together..

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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