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HomeDarwin Homes Property Management Reviews
Darwin Homes Property Management logo

Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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JD
JD
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Kicked out

Tell a renter that everything will stay the same when you buy the house they are living in and then the next week tell them they have to move out so you can renovate it.

Helpful?
Keke Bowser
Keke Bowser
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

Darwin Homes has a great team

Darwin Homes has a great team. The online application process was smooth even with submitting additional documents. I was able to communicate when needed and I am happy to say I am a resident using Darwin Homes.

Helpful?
Customer
Customer
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

amazing support

The support team, specifically, Pol, Camille and April, were phenomenal during the leasing process. They are always available to answer my questions and getting my requested forwarded to the right people. I am also very happy that my property manager Juliya completed the entire make-ready process extremely fast and efficient way. The only reason this isn't a 5-star view is a listing mistake that categorized the home wrongly as an apartment which I had to talk to Zillow to get corrected and that took a few days. Overall very good work considering the complexity of the home rental process

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

They were so fast at responding to my…

They were so fast at responding to my email, and they even gave me a personal phone call, to make sure everything was still ok. So far we are off to a good start.

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

The entire leasing staff was…

The entire leasing staff was professional, courteous,and extremely helpful. They made the whole process easy and enjoyable.

Helpful?
JP Mesa
JP Mesa
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Excellent customer service!!!

Excellent customer service!!!! Gentleman was very kind and helpful!!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

The process has been so fast and…

The process has been so fast and friendly.

Helpful?

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customer
customer
1 reviews•New Reviewer
almost 4 years ago
2 out of 5 stars

BEWARE of house move in condition; Ours was not move-in ready

We were extremely dissapointed to find that the home we're renting was not inspected before we moved in. The home was dirty and had saw wood all over from the new construction. The pool was bright green and the irrigation had a major leak. We are now paying extra for water to refill the pool and the water we lost in the leak. We reported these issues to the company, but weeks later we're still waiting on a resolution. We like the home itself, but will have to spend our own time and money to get it ready to live in. Very frustrating! **I will update this when the issues have been resolved to see how long it takes them to fix major problems in their homes.

Helpful?
Paula
Paula
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Darwin Homes has been wonderful to work…

Darwin Homes has been wonderful to work with throughout the entire leasing process. I appreciate the fact that customer service is an actual person to speak with and follow up is prompt. Very happy with this property management company.

Helpful?
Les Bates
Les Bates
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Waited 1/2 hour on hold

Waited 1/2 hour on hold, just to be told they would have to call me back! Should have said so at beginning of call so I didn't have to waste my time!!!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

It was a nice quick and easy process

It was a nice quick and easy process. The leasing manager was also very helpful throughout.

Helpful?
Patricia G.
Patricia G.
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

AMAZING

Darwin Homes was great to work with! They were very responsive and quick as well! Once all of our required documents were received, we were advised we would hear back in 24/48hrs. In less than 24hrs we received the approval of our new home. Could not be happier!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

They were extremely helpful and guided…

They were extremely helpful and guided use thru the process.

Helpful?
Summer B
Summer B
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Wonderful to work with

Wonderful to work with. Smooth and easy process. Would highly recommend!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Terrible no one will call you back

Was so excited we found a place got approved so fast love the rhino option. Set up to sign lease they were very responsive. Then I went to sign the lease the date was wrong showed next year I called emailed and text and no reply there was quite a few number options. Finally got ahold of someone who said they would email me. Waited till the evening still no response called, emailed and texted again. Next day same thing they said they would email. Nothing my lease deadline was the next day so I was so worried no one responded or called or reached out where was the nice responsive people. Still haven't talked to anyone signed with the wrong year because I need this place so let's see if they correct it.

Helpful?
Nicole
Nicole
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

We were able to find our dream home

We were able to find our dream home, and so much of that was due to Darwin! Thanks Darwin!

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Very clear and good service

Very clear and good service

Helpful?
New Tenant
New Tenant
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Great Company to Rent from

It has been a great experience from start to finish. Everyone has been so helpful. The house we chose looks great. They have been in constant communication with us from the beginning. I would highly recommend this company to anyone looking for a home.

Helpful?
Lawanda
Lawanda
1 reviews•New Reviewer
almost 4 years ago
4 out of 5 stars

There a great company

There a great company

Helpful?
customer
customer
1 reviews•New Reviewer
almost 4 years ago
5 out of 5 stars

Everything was easy and convenient to…Everything was easy and convenient

Everything was easy and convenient to tour and view and apply to, the process is good.

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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