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HomeDarwin Homes Property Management Reviews
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Darwin Homes Property Management Reviews

3.134134134134134 out of 5 stars
3.134134134134134 out of 5 stars
3.1
|Average|999 reviews

Last reviewed 8 months ago

TrustScore

3.1
3.134134134134134 out of 5 stars
Average
5 out of 5 stars
466
4 out of 5 stars
59
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
412
999 reviews in total

Review summary

Darwin Homes Property Management receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the friendly and helpful staff, noting that they provide good customer service and respond promptly to inquiries, which contributes to a generally pleasant renting experience. However, a substantial number of complaints highlight severe issues, including unprofessionalism, unexpected fees, and poor communication regarding property management transitions. Customers express dissatisfaction with the handling of security deposits and maintenance requests, often feeling ignored or misled. While some long-term clients report satisfaction with the management of their properties, others warn potential renters to be cautious, citing experiences that they describe as scams.

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Based on reviews, created with AI

See what reviewers are saying

Sophie Grant
Sophie GrantFeatured

8 months ago

5 out of 5 stars

Adoor Property management

Adoor Property management is terrific! We have been owner-clients for four years now, and they have been amazing! They find us great renters, they manage all aspects of our property so we sleep easy e... See more

Alex Maldonado
Alex MaldonadoFeatured

8 months ago

1 out of 5 stars

Not recommended!

Zero stars to this scammers! They claim a higher amount of money for the administrative month-to-month fee, something that was clear in the lease agreement, now they claim over 600% more of the initia... See more

Ally Wallace
Ally WallaceFeatured

8 months ago

1 out of 5 stars

STAY AWAY FROM DARWIN HOMES

STAY AWAY FROM DARWIN HOMES. This has been the most unprofessional and infuriating rental experience I’ve ever had. Unfortunately, our lease was transferred to them towards the end of our lease and th... See more

Victoria May
Victoria MayFeatured

8 months ago

5 out of 5 stars

I have been working with Darwin homes

I have been working with Darwin homes for over a year now. From the application process to communications, everything has been great. The manager has been timely and amazing. He has always been quick... See more

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customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Very professional and helpful

It's been hard searching for a home in this climate, but Darwin homes were helpful, answered question, were very communicative, which is more than can be said for most right now, and helped us find the perfect home for us. Thank you.

Helpful?
M. White
M. White
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Professional and and stress free process

Professional and and stress free process

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
3 out of 5 stars

Overall a good experience

Overall a good experience just wish you could actually talk to some people that are in charge of certain things instead of going through customer service and them contacting the person. We hadn’t gotten the code for our house and had to wait thirty minutes to get the code when we were out front with the uhaul. Needless to say that was frustrating but we love our home and are happy that Darwin was there for us.

Helpful?
Andrew
Andrew
1 reviews•New Reviewer
over 3 years ago
4 out of 5 stars

The payment processing was a bit difficult

We had a few issues with the payment processing, but thankfully it was solved. It was a bit stressful, but looking forward to moving in.

Helpful?
Joshua Navarro
Joshua Navarro
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Helpful and they worked with us

Helpful and they worked with us. Answered every question we had.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
2 out of 5 stars

You never know what you'll find when you move in.

The house was not cleaned before our date of occupancy. The next day I hired a maid service to clean the house before my property arrived with the movers. The management company finally sent a cleaner over after my maid service was done. There are no trash receptacles, and I have lived here for two months. I can't leave or have my garbage picked up by the city. The water heater wasn't turned on for a week. The property is nice, but the service is lacking.

Helpful?
Orlando M
Orlando M
1 reviews•New Reviewer
over 3 years ago
4 out of 5 stars

I was treated very well and informed of…

I was treated very well and informed of all requirements for move in. This is a new experience for me and my assistant made it quite clear and comfortable me to understand. Thank you.

Helpful?

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customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Darwin Homes Fast Approval Time!

Darwin Homes quickly reviewed my application and it was approved in less than 24 hours. Two other companies took over 5 days to review the application but I had already accepted the Darwin Home lease. I'm so happy with the prompt service.

Helpful?
Rae Demison
Rae Demison
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

We had work done in March of 20222 to…

We had work done in March of 20222 to our rental home which cost us $200. On august 1st, they decided to charge an additional random $800 for the service. The work done on the home was mediocre with paints chips showing and the wrong color paint. We did not mind because we knew we would NOT be renewing the lease with this awful company. You can never get in touch with anybody and when you do they hardly understand any of your requests. Steer clear of this company!

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Can I rate less than zero

Can I rate less than zero? I received a text message where somebody said they had tried to reach me but I have no voicemails. I asked for them to call me now only to be directed to a portal that I couldn't log into until now. I hours later received a most unfriendly call telling me to move from my house of eight years

Helpful?
jeremy
jeremy
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

so far everything has been great ,quick…

so far everything has been great ,quick approval, informative, seems pretty streamlined thus far

Helpful?
customer Juan Valdez Piñol
customer Juan Valdez Piñol
1 reviews•New Reviewer
over 3 years ago
4 out of 5 stars

Everything so far is good

Everything so far is good, but to be able to be great you agency have to improve on communication, what I mean by that is: better accessibility on phone calls and faster respond to emails.

Helpful?
Midiala Borrero
Midiala Borrero
1 reviews•New Reviewer
over 3 years ago
3 out of 5 stars

Mi experiencia ha sido regular por la…

Mi experiencia ha sido regular por la falta de comunicación con ellos no tienen a nadie de habla hispana para k ayude cuando un custoner tiene problemas en la vivienda nosotros estamos llamando hace días para k venga una brigada de mantenimiento a la casa por que el piso es de madera tiene humedad y se esta rompiendo y nadie sabe nada y no atienden el teléfono

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Process was very simple and convenient.

Process was very simple and convenient.

Helpful?
Hannah Acton
Hannah Acton
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

10 stars …

Darwin homes made the approval process for our home very easy and quick. I have no complaints and look forward to our new home !

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Very unprofessional people can never…

Very unprofessional people can never speak to anyone that’s actually in charge hate my landlord sold to u guys wish I could have a 0

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Awful

Awful, absolutely awful. If I had more time to find another lace to live. I would pay the two months and go elsewhere-even if elsewhere was trailer.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
4 out of 5 stars

It was really difficult initially…

It was really difficult initially contacting someone about the property I wanted to rent. However, once I was able to email with someone she was fantastic. She was extremely helpful and responded promptly.

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

A representative got back with me too…

A representative got back with me too let me know they got my payment and they was fast

Helpful?
customer
customer
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Things went a bit slow cause we were…

Things went a bit slow cause we were anxious but in the end we are more than satisfied

Helpful?
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About Darwin Homes Property Management

Darwin Homes Property Management is a property management company that specializes in providing comprehensive management services for residential rental properties. The company offers a range of solutions designed to simplify the rental process for property owners and tenants alike. Services include tenant screening, property maintenance, rent collection, and lease management, ensuring that both landlords and renters have a smooth experience. Targeting residential property owners and real estate investors, Darwin Homes aims to enhance property value while minimizing the stress associated with property management. Their platform facilitates effective communication between landlords and tenants, giving customers access to timely updates and support. By leveraging technology, Darwin Homes strives to improve the efficiency of property management and enhance tenant satisfaction.

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