Collingwood Insurance Services UK Ltd

Easy to get a quote with , highly recommend!

The way her explain to me its very clear and understandable thanks Sarah 😊 ☺️

The agent who dealt with us was friendly and thorough and impressively stayed with us 45 mins after she was due to finish which meant a lot to myself and my sons. THANKS!

Sarah she’s always friendly and helpful, when I started to work as taxi driver, she help in way that she gave me confidence in setting even though it’s wasn’t her role and her advise help me in my role and responsibilities.

Purchased 8 weeks of learner insurance and managed to get a cancellation and pass my test. I started the policy on a sunday the 5th and passed my test on thursday the 16th. However i was struggling to actually cancel the policy as i couldnt figure it out. I managed to do this on sunday the 19th at around 15 minuted past midnight. Which according to them means i went over by 14 days. And now im being refused and sort of refund for the policy thats is cancelled so the car cant even be used and i dont get a refund. I wasnt asking for a full refund just for what i havent used. Disappointed doesnt even come close. Will not be recommending to anyone I know

Sarah has been amazing from 1st phone call to today as new driver for taxis told me the ins and outs also has a little chat with you while renewing insurance as are quick calls. Very efficient and quick.

Lisa was very friendly over the phone and offered me a very competitive quote for my car insurance

Michael was absolutely brilliant. Very clear with the information provided , felt at ease no pressure sell, very friendly... Recommend Michael and the company.. thanks for your help and answering any questions I had and putting my mind to ease

Megan was extremely helpful and informative! 5* customer service!

Called to renew and Liam was great over the phone and kind.

Took out learner driver insurance on behalf of my daughter. When I cancelled the policy (that most people are likely to do with this kind of insurance) I was charged a £40 cancellation fee. Although it's in their T&Cs, it's not something that I recall being highlighted when buying the policy. Also, there was no insurance premium refund - you get nothing back after 9 months on an annual policy. Their intermediary fees also appear to be a bit on the high side. Although they respond very promptly to emails, they need to pay more attention to the content of what they write / cut and paste. For instance, it's rather annoying to be advised that the outstanding amount can by paid by logging into your account only to discover that said account has been placed on hold and therefore inaccessible. On the plus side, their website is well designed and easy to navigate.

Had the pleasure of speaking with Sarah today and was amazing throughout the call, lovely speaking with her on phone. 5 stars!!

Guys, don't get this insurance; you'll be trapped! They cancelled my insurance, which I had paid for the entire year, and I am still on an early cancellation fee after passing my test!! Such a scrap.

Very quick and easy, and a good price quotation to. Michael Gilmore was very knowledgeable and very helpful with any questions I had!

Today we had call collingwood insurance ,we have been speaking with Mr Micheal Gilmore, he gave us fantastic advice and did everything as fast as I needed, massive help because I had a short time and he can manage everything well. I’m so happy great experience.

Took my insurance out on the 10th of may 2022 when I passed my test and what a lovely insurance company so lovely to talk to so trustworthy very good communication and good with any questions you had definitely would recommend there was this one lady I would speak to mostly if I had any enquiries etc, it was like I’ve known her all my life she was the best and I will defo miss speaking to her she was lovely thank you for my time with you I’ve enjoyed it!☺️☺️☺️ From Molly x

I thought the policy was good until my son passed his test and you need to pay £40 to cancel and there’s no way around it. I wouldn’t recommend to anyone.

Beware of stealth charges! Wish I had read reviews before taking out the policy. My daughter passed her test during the 12 month period of cover so had 5 months remaining. When I rang to cancel the policy I was told that there was a fee to pay as the balance didn't cover it! When I said I just won't cancel the policy I was told that wasn't possible either. Had recommended them to friends, wish I hadn't now. Appreciate this is probably squirrelled away in some Ts & Cs but I definitely feel this is something that should have been made clear when pressing 'go' on the policy.

I spoke with Liam, he was friendly, helpful, clear and patient!

Good , thank YOU