Collingwood Insurance Services UK Ltd

Absolutely shocking company, trying to organise insurance for a 17 year old who is not old enough to legally take out a contract for anything. Company refuse to confirm whether vehicle is insured unless they speak to a child. No confirmation is sent, payment links expire too quickly and just a real nightmare. Didn't use this company for my older son and will not use them for my younger son.

Megan was very friendly and helpful. She made sure I fully understood everything before going ahead. She was very professional

Great service

Sarah is one of the best worker for collingwood insurance company very help full women with take it insurance I am very happy with sarha I wish for sarha all the beste

My experience with Collingwood was very good. I spoke to a very pleasant person who guided me through the process with ease. The person who was very helpful was a Lisa Thompson and without her help it would and mine field and a night mare. Thank you Lisa.

Melissa Jameson my claim handler was really helpful and kept me updated on the whole claim process all way through I was very impressed with the results thanks Melissa thumbs up

The lady on the phone was very nice

Speaking with the Sarah, she helped me get exactly what I was looking for. She is very helpful coz she has given me extra time after 5pm.

Extremely unethical organisation-PLEASE ALWAYS READ THE NEGATIVE REVIEWS FOR A TRUE INDICATION AS TO WHAT THE SERVICE IS LIKE, rather than the usually made up positive ones.... Please be very cautious of them - as they are likely to try to extort money from you . They create hidden charges and do not provide a service for those charges - just a way of unethically and immorally extorting money especially from new, young in general ( low income) vulnerable Learner drivers. Please also don’t be taken in by the FAKE positive reviews- easily obtained and this company buy these FAKE positive reviews . PS : A standard response to a complaint by this abysmal company- They categorically told me that I could cancel at any point as a Learner Driver and that there would be NO CHARGE for doing so - hence learner driver insurance- you could pass in a month or 7 months - This company will rely on its T&Cs when it knows it unethical staff mislead people

I spoke with Megan over the phone today, she was beyond helpful and a delight to renew my policy with. The process of renewal was easy and explained well. Megan explained everything in detail as well as answering any questions I had. I couldn’t have asked for a better experience!

Great service

Lady on the phone was amazing, very straightforward and clear.

Collingwood Insurance are by far the best insurance company in the UK. Liam was an absolute gem. He was very polite and helpful. He was able to get me insured on my car at a very affordable rate. I would recommend these guys to everyone. Thank you Collingwood and Liam for your help!

Sarah was great and explained everything in perfect detail. Everything was straight forward, well explained. Sarah had a great manner about her and was very person centred. Cannot thank her enough.

So difficult to deal with, their "live Chat" is never live its just a bot and their phone line simply tells you to go online and hangs up, if you want to change the car they charge £35, ok this is fairly normal but they refuse to give you a price for the new insurance until after you have paid them to change it I mean are they even allowed to do that?

Learner driver insurance. I never had to call as we didnt have an accident so i dont know how good their service would have been. But warning, please read the small print. The faster you pass the bigger the cancellation charge. my lad passed his test after 7 months and so i cancelled the policy. Got charged for the pillage. Its all in the small print but the faster you pass the larger the cancellation fee. I know all insurance companies have admin fees etc.. but with a learner driver policy its inevitable you will cancel, you have no choice :-) So just something to add to the total costs comparison, dont just go on the initial cost. Their customer service was quick on the phone but at the end of the day it seemed a strange fee, and the texts i got seem to come from a "Recover" service, so they could adjust that a little bit to be more friendly. In a few years time i can see it being pointless learning to drive until you are about 25.

Very good price

Excellent deals

My phone call was taken by Megan, I was asking to top up my mileage. She was extremely helpful and super friendly, and made sure I was informed on all details needed.

I had a great experience with Cameron who helped me change my learners insurance over to my new car he explained everything in detail and was very helpful