Collingwood Insurance Services UK Ltd
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Beware of 'Hidden' Costs
Took out learner driver insurance on behalf of my daughter. When I cancelled the policy (that most people are likely to do with this kind of insurance) I was charged a £40 cancellation fee. Although it's in their T&Cs, it's not something that I recall being highlighted when buying the policy. Also, there was no insurance premium refund - you get nothing back after 9 months on an annual policy. Their intermediary fees also appear to be a bit on the high side. Although they respond very promptly to emails, they need to pay more attention to the content of what they write / cut and paste. For instance, it's rather annoying to be advised that the outstanding amount can by paid by logging into your account only to discover that said account has been placed on hold and therefore inaccessible. On the plus side, their website is well designed and easy to navigate.