Collingwood Insurance Services UK Ltd

Sarah Henderson is a great person and always very helpful 👍 extremely excellent service I would recommend her to anyone who is looking for short time Taxi insurance. Regards NA55AR K

She is very good in relating with customer

It’s always an absolute pleasure to deal with Sarah from Collingwood she is so friendly and helpful and always has a friendly word while sorting out my insurance can’t recommend her or Collingwood enough

She was absolutely amazing so helpful and guided me whenever I needed support she was so friendly too.

Been with Collingwood 20year and they've been an excellent company to deal Sarah who deals with me has been excellent 5 out 5 for the company and her

Sarah Henderson really helpfull quick and easy made every thing easy to understand and broke down everything for me .

Always there to help very polite and happy when on the telephone makes you feel part of the family ,in fact alway a pleasure to speak to this lovely lady

Always the best service from all of the staff at Collingwood especially sarah Been a taxi driver for a long time and been with Collingwood for as long Always there to help even through covid keeping me on the road

sarah is always happy and proffesiona.😆

The person I spoke to was really friendly and was really helpful, i think her name was Michelle.

With Sarah you always get a helpful and friendly service would rate it 5 star plus

The customer service is really good

Talked to Michelle about new driver insurance, she made everything really clear and made sure we understood and answered any questions before moving on. She did everything she could to make things easier and cheaper for me, would highly recommend NuBee to anyone looking for insurance after passing your test. Also Collingwood insurance for learner drivers.

Overall I’m satisfied with the service

Caller was polite and very informative

I’d just like to say a massive thanks for Sarah continuing to help & assist me she 10-10 on service thanks

Very clear and accurate

Very helpful member of staff, great rates for learners, less so for new drivers!

Agree with other reviews, you will be charged heavily when cancelling your policy (which as a learner drivers policy you will have to cancel when you pass your test!). I was charged a cancellation fee and a% of my premium which was £56 which is basically 2 extra months. Not good for young learners. I spoke to someone on the telephone when taking out this policy and was not made aware of this otherwise I wouldn’t have taken the policy

When my son past his test he cancelled his policy and was shocked to find he owed £13.80 due to the cancellation fee. When we said we wouldn’t cancel then they said it was too late. We had thought we would get money back as we had only used six months of an annual policy so would have enough to cover the cancellation fee. I always thought the cancellation fee was to cover admin to process a refund not a money making scheme. I also did not like the unfriendly call handler who informed us that we would have to pay them money rather than them pay us money. I felt it was a term and condition they told delight in imposing. It is their loss as we will not be recommending Collingwoods to all my son’s friends who are now starting to learn to drive.