Collingwood Insurance Services UK Ltd
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Be careful about cancelling your policy when you pass
When my son past his test he cancelled his policy and was shocked to find he owed £13.80 due to the cancellation fee. When we said we wouldn’t cancel then they said it was too late. We had thought we would get money back as we had only used six months of an annual policy so would have enough to cover the cancellation fee. I always thought the cancellation fee was to cover admin to process a refund not a money making scheme. I also did not like the unfriendly call handler who informed us that we would have to pay them money rather than them pay us money. I felt it was a term and condition they told delight in imposing. It is their loss as we will not be recommending Collingwoods to all my son’s friends who are now starting to learn to drive.