Coastal Moving Services

3.7811550151975686 out of 5 stars
3.8
Great329 reviews

TrustScore

3.8
3.7811550151975686 out of 5 stars
Great
5 out of 5 stars
222
4 out of 5 stars
6
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
96
329 reviews in total

Review summary

Coastal Moving Services has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

They were quick

They were quick, efficient and respectful with loading things up upon pick up.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The best moving experience ever!

This was hands down one of the best moving experiences I’ve ever had. Working with Coastal Moving Services - especially ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

So fast

So fast, everything was packed so nicely, very nice!!!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fantastic service

Fantastic service! The movers were professional, quick, and handled all of my items with care. They made sure everything...Read more

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0
🔥 High engagement

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Peg Homan
Peg Homan
1 reviews
4 months ago
1 out of 5 stars

This company is crooked

This company is crooked! When they showed up to pack they doubled the price. Our things were thrown into boxes like junk and almost every piece of furniture was scratched or gouged. They completely ignored the delivery date promised for early booking and delivered our things a month late. They screwed us for almost 36,000 dollars and delivered the worst service we have ever encountered.Do NotUse Them!

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4 months ago
5 out of 5 stars

Super smooth move zero issues

Super smooth move zero issues, no surprises, and everything was done ahead of schedule. I especially appreciated how they handled heavy items and made sure floors and walls weren’t scratched. Real pros who clearly know what they’re doing.

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Jack Bay
Jack Bay
1 reviews
4 months ago
4 out of 5 stars

Very efficient and professional

Movers were great and crazy efficient. Got charged a bit extra because I underestimated my own cubic footage but the extra money was worth it to not have to deal with packing this myself.

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jamie webster
jamie webster
1 reviews
4 months ago
5 out of 5 stars

Mara and Tim did a great job!

Mara and Tim did a great job!

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Zac Marsh
Zac Marsh
1 reviews
4 months ago
5 out of 5 stars

Absolutely loved working with this…

Absolutely loved working with this crew. They were respectful, responsive, and genuinely seemed to care about doing the job right. They worked fast but didn’t cut corners. Everything arrived in one piece—and even earlier than expected.

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Crystal Wells
Crystal Wells
1 reviews
4 months ago
5 out of 5 stars

The movers went above and beyond

The movers went above and beyond. They worked fast but carefully, wrapping everything from kitchenware to electronics with care. They even gave great advice on organizing boxes for easier unpacking. Arrived on time, left nothing behind—just excellent service.

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Deepak Gupta
Deepak Gupta
1 reviews
4 months ago
1 out of 5 stars

A Nightmare Move with an Unethical

A Nightmare Move with an Unethical, Disrespectful Company_Coastal Moving Service This relocation was one of the most damaging, deceitful, and emotionally taxing experiences of my life. I was quoted an estimate of roughly $4,000. In the end, I paid more than $8,000—and not by choice. The team claimed the truck couldn't hold our belongings, despite having detailed photos and a complete inventory well in advance. Their planning was careless, their communication dishonest, and their professionalism nonexistent. Halfway through the loading process, the crew simply stopped. Refused to continue. Left us stranded mid-move. As someone who manages a chronic health condition, the mental and physical toll this caused was devastating. And despite being financially responsible, I had to borrow money just to get through this sham of a service. Delivery was another betrayal: promised for 3:00 PM, arrived after 6:00 PM. The unloading? A disgrace. Items were tossed into our home like garbage. Furniture scratched, valuables broken, property damaged. Not once did the crew show an ounce of care or accountability. I injured my back from the chaos. My family suffered. And the company’s conduct suggested they don’t just ignore human emotion—they exploit it. This is not just poor service; it’s a failure of basic human decency. I urge anyone even considering this company to reconsider immediately. Their disregard for integrity, ethics, and customers’ wellbeing makes them unfit to operate.

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Mitch
Mitch
1 reviews
4 months ago
1 out of 5 stars

DO NOT USE THESE PEOPLE, SCAM ARTISTS.

They showed up a day late but apparently there is a clause where they a primary day and a backup day, ok, they got me there. Once the movers showed up, the lead guy was very rude and demanding and wanted an additional $1,000 before he would start loading due to my items being larger than he thought. I had a list in my hand that showed everything to be loaded that he refused to look at. He and his crew spoke broken english (Russian) so communicating was already difficult. When I tried to explain the contract, had zero interest in looking at it and didn't even know who Coastal Moving was. That's when I found out that they were a broker to a dispatcher that was called from Coastal. The lead guy, who was 6'1"-ish was standing over top of one of my helpers who is female and 4'11" screaming at her to shut the fk up because she said he was unprofessional. It got uglier from there but if anyone uses these people, be prepared to pay a lot more once they arrive. Look somewhere else for movers. They are used car salesmen at best and will tell you how great they are but don't deliver. The crew ended up leaving with zero furniture moved and they got part of my payment. Legal proceedings are pending.

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DIANE FIORE
DIANE FIORE
1 reviews
4 months ago
1 out of 5 stars

Moving from Florida to New York

My daughter’s items were supposed to be picked up on May 11th, by “Costal Movers”, because her lease was up and the apartment had been rented. She was moving to NY. Coastal assured us several times not to worry we would be out on the 11th. The items were picked up on May 12th, 10 hours late, so my daughter was forced to stay another day at the apartment, sleeping on the floor. Then they asked for an additional $200, because they said she was taking up more room on the truck. Because Adrian did not fill out the paperwork properly. A new 8x10 area rug left behind because they couldn’t fit on truck. I found out that another company, “We Care For You”, the actual movers, Coastal lead me to believe they were the movers, they were not. “We Care For You” took the belongings to another state and placed them in a warehouse without my permission. They stated a form was checked giving permission to put my items in storage. No such form was checked agreeing to that, I have the copy to prove that. They refused to deliver the items until they had another job going east. They held the items for over 5 weeks in a warehouse that was wet and moldy. They kept telling us they were “working on it.” The reason we finally received the items was because I got an attorney. All of her furniture was just one year old. The couch cost me $3200 and there are two large slash marks. The mattress and boxed spring had mold all over and ripped. Two couches had black marks on them. Dishes were broken, brand new kitchen set had scratches, broken leg and black marks. The top of the dresser had dents and scratches on it. The dresser mirror was wet, water was still behind the mirror, it had mold and the frame of the mirror was damaged. A glass TV table was in pieces. The movers were couldn’t believe the condition my items. We were given the name of a company to file a complaint by Coastal and when we notified the company they said they were not responsible for the damaged and broken items. Had no choice to rate it a one star, should be zero stars.

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Carol Walker
Carol Walker
1 reviews
4 months ago
5 out of 5 stars

Said and Khalil were great very…

Said and Khalil were great very professional and precise in their job. Very nice gentalman.

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Luis Kennedy
Luis Kennedy
1 reviews
4 months ago
5 out of 5 stars

A friend recommended this service and…

A friend recommended this service and I’m so glad they did. The move was handled with professionalism from start to finish. No damage, no delays, and everything was placed exactly where I wanted it in the new home.

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4 months ago
5 out of 5 stars

Honestly

Honestly, I was dreading this move—but the team turned it into a completely painless experience. Friendly, efficient, and very respectful throughout. I appreciated how they treated every piece of furniture with care. Would definitely use again.

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4 months ago
1 out of 5 stars

Totally unethical company

Totally unethical company! AVOID! They picked up my stuff on July 3, 2025, and I was assured that my belongings would be delivered on July 16, 2025. However, when I contacted your customer service on the scheduled date, I was informed—without prior notice—that the delivery would be delayed by “a couple of weeks” and my stuff was still lying at the source. I realised it's too late to do anything about it and just prayed they move my stuff safely. This in itself was inconvenient and disappointing. What is even more unacceptable is what transpired today. When the delivery driver finally arrived, he refused to pull into the driveway and demanded an additional $275 without any valid justification. Upon questioning this demand, I was verbally abused with profane language, which is absolutely outrageous and entirely unacceptable under any standard of professional service. This company and its moving partner, LoadRans LLC, are a bunch of fraudsters! Avoid if you can to save your valuable assets and peace of mind.

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Tara Marsh
Tara Marsh
1 reviews
4 months ago
5 out of 5 stars

The crew made everything feel easy

The crew made everything feel easy. Showed up right on time, quickly got to work, and kept everything running efficiently. Fragile items were packed securely, and the delivery arrived earlier than expected. Couldn’t ask for better service.

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Amanda Walker
Amanda Walker
1 reviews
4 months ago
5 out of 5 stars

Very impressed with the professionalism…

Very impressed with the professionalism and work ethic of the team. They were polite, hard-working, and incredibly organized. All my items were packed neatly, and nothing was broken or lost. Worth every penny for the peace of mind it provided.

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Michael Speer
Michael Speer
1 reviews
4 months ago
5 out of 5 stars

Mara and Dan did a great job

Mara and Dan did a great job. Fast and efficient and explained well

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Sco Shel
Sco Shel
1 reviews
4 months ago
5 out of 5 stars

I booked my move through Coastal Moving…

I booked my move through Coastal Moving Broker, and they assigned it to Loadrans . Honestly, both companies did a great job. Coastal clearly explained their role and kept me updated, and Loadtrans showed up on time and handled everything professionally

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Cole
Cole
1 reviews
4 months ago
5 out of 5 stars

Danny and his crew did great

Danny and his crew did great! Highly recommend

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5 months ago
5 out of 5 stars

Mara and Bay were awesome

Mara and Bay were awesome! Showed up on time, very easy to work with and I would recommend them for all future moves.

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5 months ago
5 out of 5 stars

The best service

Thank you coastal for sending Danny and his team from loadrans LLC! They did an amazing job super professional and helped a bad situation into a way better one !!! Thank you a lot and highly recommend both !

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