Coastal Moving Services

3.7811550151975686 out of 5 stars
3.8
Great329 reviews

TrustScore

3.8
3.7811550151975686 out of 5 stars
Great
5 out of 5 stars
222
4 out of 5 stars
6
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
96
329 reviews in total

Review summary

Coastal Moving Services has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

They were quick

They were quick, efficient and respectful with loading things up upon pick up.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The best moving experience ever!

This was hands down one of the best moving experiences I’ve ever had. Working with Coastal Moving Services - especially ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

So fast

So fast, everything was packed so nicely, very nice!!!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fantastic service

Fantastic service! The movers were professional, quick, and handled all of my items with care. They made sure everything...Read more

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0
🔥 High engagement

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Candace Moore
Candace Moore
1 reviews
3 months ago
5 out of 5 stars

Very satisfied moving experience

The movers are personable, freindly and professional . The office was reasonable and willing to work with myself and my elderly mothers special needs. Over-all we are very satisfied with our moving experience!

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Kaamegua
Kaamegua
1 reviews
3 months ago
5 out of 5 stars

Great moving services

Great moving services, helped me out greatly!

Helpful?
Carol Hudson
Carol Hudson
1 reviews
3 months ago
5 out of 5 stars

Very professional and cheerful and…

Very professional and cheerful and takes pride in their job

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Jack King
Jack King
1 reviews
3 months ago
5 out of 5 stars

Great service overall

Great service overall. Coastal coordinated everything smoothly and Loadrans provided an excellent crew. No damages, no stress.

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3 months ago
5 out of 5 stars

I’m very happy with my experience

I’m very happy with my experience. Coastal handled the logistics and scheduling while Loadrans did the heavy lifting. The movers were polite and careful with my belongings.

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Avery James
Avery James
1 reviews
3 months ago
5 out of 5 stars

Coastal explained that they are a…

Coastal explained that they are a broker and partner with Loadrans for the moving part. Honestly it worked out great. Coastal kept me updated and the Loadrans team worked quickly and efficiently.

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N T C
N T C
1 reviews
3 months ago
1 out of 5 stars

Worst Experience Ever With A Moving Co.

They gave a quote that was almost $2000 below what I was actually charged so that they could coerce me into signing a contract with a crew showed up 2 hours late and 1 hour before I had to vacate the apartment. This crew forced me to pay more money, broke a bed, and forced me to tip them. Despite all of these issues I continue to raise with them about their dishonest behavior and unprofessional treatment of the entire situation, all they did was make excuses. Any company with an ounce of professionalism would try to remedy the situation. They are dishonest thieves, and I hope others avoid experiencing what I had to endure from dealing with them.

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Ann Mcknight
Ann Mcknight
1 reviews
3 months ago
5 out of 5 stars

I had never worked with a moving broker…

I had never worked with a moving broker before, but Coastal made the process simple. They arranged Loadrans to handle my move and the movers were fantastic. Everything arrived on time and in perfect condition.

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3 months ago
5 out of 5 stars

Hard working crew

Hard working crew. They worked at our house on a 100 degree day and still worked so hard!!!! I would highly recommend these movers! All the guys were very friendly and professional.

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Nicolas Lynch
Nicolas Lynch
1 reviews
3 months ago
5 out of 5 stars

Booking through Coastal was easy

Booking through Coastal was easy, and they connected me with Loadrans for the actual move. The Loadrans crew was amazing friendly, professional, and handled everything with care.

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Gabe Darwish
Gabe Darwish
1 reviews
3 months ago
1 out of 5 stars

Avoid this company and run away while…

Avoid this company and run away while you can. Do your research—they are scammers! They overcharge, and once they have your furniture, they stop responding and hold your items hostage until you pay them in cash or money order, making it impossible to dispute the sudden price increases.

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Alysen Dirks
Alysen Dirks
1 reviews
3 months ago
1 out of 5 stars

Caveat Emptor - let the buyer beware

This is not a moving company They are a broker; hence they provide no moving or storage services. They give you a price that they "think" the actual mover will charge you when they arrive. In my case, the $8000 move mushroomed to $11,000. I am in the process of filing a complaint to the Better Business Bureau against Coastal Moving.

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StephenLeslie
StephenLeslie
1 reviews
3 months ago
5 out of 5 stars

Couldn't have asked for a better…

Couldn't have asked for a better experience. The Loadrans moving crew was incredibly fast, efficient, and very polite. They treated my belongings like their own. I'd definitely use this service again.

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Jeff Wilson
Jeff Wilson
1 reviews
3 months ago
1 out of 5 stars

Absolutely the worst!!

Absolutely the worst!!! Do not use this company. Broken items had our stuff for over a month. No communication they make you pay before they off load your furniture. Why do they do that ….because when your run a horrible business you have to hold your customers furniture hostage because they know you are going to be upset. Late, broken items…. Try and get any compensation. Not happening. Less than 1 star. Do not use this company

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Zz
Zz
1 reviews
3 months ago
5 out of 5 stars

Perfect for Carlos and his team

Perfect for Carlos and his team

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Brady Young
Brady Young
1 reviews
3 months ago
5 out of 5 stars

Danny and his team from loadrans were…

Danny and his team from loadrans were efficient and up front about why the cost was what it was. Took care of all stuff and made sure it got to the truck in good shape.

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Donald Crum
Donald Crum
1 reviews
3 months ago
5 out of 5 stars

I've moved several times before and…

I've moved several times before and this was by far the smoothest experience. The movers from Loadrans were amazingly organized, efficient, and super respectful of my home. I highly recommend it!

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Erick Hutton
Erick Hutton
1 reviews
4 months ago
5 out of 5 stars

I had a ton of books

I had a ton of books, a glass table, and a giant TV, and nothing got scratched or dropped. I didn't even have everything packed, but they helped out with the rest. It was quick, professional, and surprisingly easy.

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Todd Triplett
Todd Triplett
1 reviews
4 months ago
1 out of 5 stars

The absolute worse

The absolute worse. Complete scammers. Was told that I could reserve spot by putting deposit and would get it back if canceled within 72hrs. Emailed, called and texted next day and day after. FInally got ahold of someone who said that I couldnt get it back because it was within 5 days of move date - which they did not tell me by phone. They also have the worst customer service and if you look at their 20 page contract, full of hidden fees. Also - they want CASH at the end. Complete scammers - stay away

Helpful?
Sidney Doyle
Sidney Doyle
1 reviews
4 months ago
5 out of 5 stars

Danny and his team from load rans were…

Danny and his team from load rans were very helpful and efficient! I’d trust them to move my stuff any day. Very clean and tidy.

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