Coastal Moving Services

3.7811550151975686 out of 5 stars
3.8
Great329 reviews

TrustScore

3.8
3.7811550151975686 out of 5 stars
Great
5 out of 5 stars
222
4 out of 5 stars
6
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
96
329 reviews in total

Review summary

Coastal Moving Services has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

They were quick

They were quick, efficient and respectful with loading things up upon pick up.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The best moving experience ever!

This was hands down one of the best moving experiences I’ve ever had. Working with Coastal Moving Services - especially ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

So fast

So fast, everything was packed so nicely, very nice!!!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Fantastic service

Fantastic service! The movers were professional, quick, and handled all of my items with care. They made sure everything...Read more

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🔥 High engagement

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3 months ago
5 out of 5 stars

Loadrans

Very professional, courteous, prompt, clean, and very helpful.

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chuck Bennett
chuck Bennett
1 reviews
3 months ago
1 out of 5 stars

THe WORST ever

THe WORST ever! I specifically asked if they were a broker, and Eric outright lied. I told them they should come see the home to give a proper quote, and he chided me that he's done this for years and he knows what he's doing. Yes he does, he knows he is ripping off people left and right!!! He told me they were one of the largest moving companies in the country, and it turns out they are only a rip off broker and overcharged me approx 3k prior to even the actual moving costs. I called to add a few items to move and each time they charged my credit card for the additional items, yet they did not relay to the actual mover these changes and so they ended up charging me an additional 3k, so it ended u costing me well over 8k for the move when the quote was around 5k. DO NOT use these crooks. THen to see them advertise on UTUBE made me sick. They put on the fake happy clients and watching them defraud the public even further made me sick so I thought Id report them to save others from the horrible experience I had with these crooks. LYING, cheating, and by far the worst move Ive ever had. STAY AWAY!!!!!!!! ERic is a smooth talker so stay away!

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3 months ago
5 out of 5 stars

Great service

Great service. The movers were really helpful and accommodating. They wrapped all the furniture nicely. I will definitely recommend them to everyone.

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Rebecca Hunt
Rebecca Hunt
1 reviews
3 months ago
5 out of 5 stars

Michael is an excellent employee and…

Michael is an excellent employee and has gone beyond to fix the issue. I had. Great customer service and I would definitely use this company again.

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Consumer
Consumer
1 reviews
3 months ago
5 out of 5 stars

Thanks for the coastal and the loadrans…

Thanks for the coastal and the loadrans team for making my move stress free. Moving from Washington to Texas is no small task and they made it seem effortless. Great people and great prices. 10 out 10 would recommend.

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debbie swayze
debbie swayze
1 reviews
3 months ago
5 out of 5 stars

Super Movers

Professional friendly very efficient!

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Liam Evans
Liam Evans
1 reviews
3 months ago
5 out of 5 stars

I moved yesterday with Coastal moving

I moved yesterday with Coastal moving. The three men were so professional. Everything arrived in one piece and safely. I could not recommend this company enough .

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3 months ago
5 out of 5 stars

They were professional and polite

They were professional and polite. They spent a considerable amount of time to make sure everything was packed well. They arrived on time and did not rush through things

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3 months ago
5 out of 5 stars

Was great move from the loadrans llc in…

Was great move from the loadrans llc in Washington. They are fast and very helpful. Would recommend.

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3 months ago
5 out of 5 stars

They are professional

They are professional, courteous, punctual, and careful with my stuff. I was worried they would go slowly because they were being paid by the hour, but they were swift. Overall, the best moving experience I've had.

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3 months ago
5 out of 5 stars

Loadrans was fantastic

Loadrans was fantastic. Fast, thorough and making sure everything was well packed.

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3 months ago
4 out of 5 stars

Great Onsite Service and Move!

The onsite Foreman and moving crew were excellent. They arrived on time and were very professional. They moved everything and assembled our furniture in a timely manner in our new home. Prior to the move in day, I wish there was more transparency with how their system worked. We were quoted for all of our pieces of furniture and actually started our move early into our new home. I’d read the fine print on how many cubic feet is reserved compared to how much they actually put in the quote of your estimated moving items. There was a large discrepancy and ultimately our cost increased dramatically on the day of the move.

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Nika
Nika
1 reviews
3 months ago
5 out of 5 stars

Nick

Nick, Ihor, and Erlan were amazing! Super efficient, professional and friendly :) Thank you guys!

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3 months ago
5 out of 5 stars

Everyone was polite ,on time and…

Everyone was polite ,on time and wrapped up everything fast and very well a really good experience

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3 months ago
1 out of 5 stars

Horrible Customer Service

Horrible experience with this company. Don't bother! The price increased after my belongings were already in route. Once the delivery truck was close, they demanded an extra $500 saying they didn't realize their truck couldn't get into my apartment complex. My delivery address did not change, but their price did. They said if I didn't pay the new fee, my belongings would be tossed. Do yourself a favor and use anyone else but Coastal Moving!

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3 months ago
5 out of 5 stars

Excellent work thanks for Omar and…

Excellent work thanks for Omar and Hector for moving me Today from Novato to SF , the guys were so fast loaded and unloading the truck in less than five hours, I recommend coastal service for any one moving out, this is the company!

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Hendrix Irwin
Hendrix Irwin
1 reviews
3 months ago
5 out of 5 stars

I liked the transparency

I liked the transparency. Coastal told me upfront that Loadrans would handle the move, and I’m glad they did. The Loadrans crew was amazing they wrapped all my furniture and worked with a smile.

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Jamie Engel
Jamie Engel
1 reviews
3 months ago
1 out of 5 stars

Delays on Delays with no communication

Used Coastal Moving Services for my move. After all my stuff was picked up (Saturday, August 16), I was told it would be at destination a week from my first available date (8/22 so should be at destination by 8/29). I got a call the following Wednesday (8/20) saying my move was being loaded and would arrive in 4-5 days. 5 days later, nothing. I call and ask when its coming and they say it never got loaded because the driver cancelled so now it wouldn't be loaded until Thursday (8/28) and would arrive Saturday or Sunday (a day or 2 after the date I was given as the last possible date it would arrive). No one ever bothered to update me, no phone call, nothing. I tell them I start work Friday and ask if they can try to get it there sooner. They say "we'll see what we can do." Again, I get no update until I call Wednesday and they say it'll be loaded Thursday (I'd bet all the money I have they did not make the slightest effort to get it there sooner). Get the text Thursday saying its loaded and will be there in 3-4 days and I'll get a call 24 hours before (8/31 or 9/1. Now several days after the "last possible arrival" date I was given. Now we're on day 3 and still no call saying it'll be here by tomorrow so I'm once again calling them for an update on what the delay is this time, when they should be calling me about the delays, AND THERE SHOULDN'T BE THIS MANY DELAYS!!!!!! We're now over a week after when I as told my things would arrive and several days after what I was given as the "last possible arrival" dates. I'm getting no updates unless I call (and when I do its always a 20 minute ordeal to get anyone who knows what they're talking about. Will NEVER use them for a move again

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Stacey Pagan
Stacey Pagan
1 reviews
3 months ago
1 out of 5 stars

Coastal Moving Service - Poor company

Coastal baits you in, they lie, they overcharge, they send sub par moving companies. Their customer service is bad. They are very argumentative. Who argues with a customer that hires you to do business? They defend their sub par movers. They don't list what you tell them you're moving. They low ball you and say their"quality assurance " team will call and go over everything you have before you move. They dropped the ball on that. No compensation for their error. Just a bad all around service company. I DO NOT RECOMMEND USING THEM!

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Nick G
Nick G
1 reviews
3 months ago
5 out of 5 stars

Thank you for good moving

Thank you for good moving . Everything was smooth. Furniture was packed nice. Best guys best price 😎

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