Mitsubishi Electric Reviews

Ho montato un mitsubishi kirigamine, Ed un Hisense base nello stesso giorno ,ebbene il mitsubishi kirigamine che è la punta di diamante e completamente inferiore all'hisense , dopo 2 anni grande delusione

Disgusting service. Never come to repair. Do not buy a Mitsubishi appliance

Ho installato due macchine di cui una perfettamente funzionante e l’altra non funziona proprio. Può capitare. Contatto l’assistenza clienti più vicina che è a Susegana (TV), mi rispondono che hanno inserito la mia richiesta sul portale. Passa un mese e mezzo e non sento nessuno. Li contatto in questi giorni e dopo uno scambio di mail mi dicono che hanno inserito la mia richiesta e il tempo di attesa è di 20 giorni. Quindi prima la mia richiesta sul portale non era stata inserita evidentemente. Bella presa per i fondelli.. Premetto che le macchine sono ovviamente in garanzia. È questa l’assistenza che fornisce Mitsubishi ai suoi clienti? Complimenti davvero.

Acquistato due split da 9000 dbu ma sono rimasto davvero deluso per la funzione deumidificatore. Premetto che a Reggio Emilia l'umidità è tanta ma mio fratello che abita a 200 metri da me ha un Samsung e funziona decisamente meglio. In inverno ho dovuto nuovamente utilizzare i termosifoni e abbandonare l'utilizzo come pompa di calore perché la condensa che si formava in casa era tantissima addirittura da gonfiare le porte mentre con i termosifoni questo non accadeva e avevo un'umidità più sotto controllo. Ho provato a contattarla Emilia impianti Modena per spiegare il problema ma volevano 150 euro per venire a verificare (anche se in garanzia) Diciamo che alla fine li ho pagati molto per utilizzarli solo in estate e non mi sono trovato bene anche dal punto di vista dell'assistenza, In conclusione se dovessi consigliare Mitsubishi a qualcuno non lo farei di sicuro.

Following confirmation from Mitsubishi regarding a software update on my Ecodan heat pump. Their engineer Dean Dexter arrived as arranged and exactly on time. He proceeded to carry out the update and when completed he kindly answered some queries I had with the set up of the system by my local installers. He then checked through the set up and made a few adjustments. I found Dean to be polite and very informative in his knowledge of the product. I feel he is an asset to Mitsubishi and would certainly recommend him and the company. I now intend to move my annual servicing over to Mitsubishi and request Dean carry this out.

Suite à un souci de bruits gênants sur une clim neuve mitsubishi, et pas naturels sur un split, j'ai contacté mon poseur, qui n'a rien pu faire. J'ai ensuite contacté Mitsubishi, qui n'ont rien voulu savoir. A force d'insister, ils ont envoyé chez moi un "expert", qui trouve les "clac" normaux... J'insiste encore, et finalement, Mitsubishi consent à me changer le split défectueux, main d'oeuvre à mes frais (alors que tout est garanti...) Je paie la main d'oeuvre, et depuis le changement de split, PLUS AUCUN SOUCI !!! C'est (normal) bien, mais POURQUOI DEVOIR INSISTER SUR LE SAV ??? Mitsubishi, SAV ZERO !!!! Depuis le changement de l'unité intérieure le mois dernier, je n'ai plus aucun souci de bruit. Donc le problème venait bien du split... J'ai bien fait d'insister auprès de vos services, et, si vous testez le split défectueux qui a été retiré de chez moi, vous trouverez peut-être l'origine du souci... Vous comprendrez ma bonne foi, malgré l'avis de l'"expert" que vous aviez dépêché l'année dernière, et qui ne voulait pas changer ledit split... C'est tout de même malheureux d'avoir eu à me battre auprès d'une grande marque comme la vôtre pour avoir satisfaction, surtout sous garantie... Moi qui pensais au sérieux de votre marque, pensant être tranquille... Ça m'aura coûté encore de la main d'oeuvre (heureusement que le split a fini par être fourni... Ce qui n'a pas été simple !), en plus de l'installation initiale de 4400€... Merci Mitsubishi, je m'en souviendrai lorsque je parlerai de votre marque à mes collègues de Marseille. J'aurais dû partir chez la concurrence...

my 89 year old mother has one of these systems, installation at the request of her late husband. She has very little technical knowhow so she has always paid for the diamond service plan. the system stopped working 2 weeks ago and she tried to get an engineers visit, only to be told that no engineer would be attending as she hadn't paid for her yearly fee. She sent a cheque in Sept, we have the stub, but it's never been received or cashed by Mitsubishi. no one had communicated with her that the plan had lapsed, and that was why they weren't going to send an engineer. We arranged a same day payment and eventually an engineer was dispatched and sorted the system.... or so we thought. since the engineers visit she has had lukewarm water, instead of hot, She has tried to phone several times and just get put on hold for ages. I have sent two e-mails requesting a call back and still nothing.

Pompe di calore Mitsubishi, non ne vale la pena, problemi importanti. La durata di vita prevista di una pompa di calore è di 10-15 anni. La nostra si è rotta con un problema importante dopo soli 4 anni. Anche il GSE si aspetta che i sistemi vengano sostituiti dopo 5 anni. Costo della riparazione, quasi uguale a un sistema nuovo. Andando alla Samsung, almeno danno 7 anni di garanzia.

Tardan 6 días para que te asignen una empresa para un servicio técnico. La empresa tarda dos días en venir. Menos mal. Mitsubishi no tiene página en Google, no se puede reseñar en ninguna parte.

I’m forced to post a review! The management and planning concerning a recent visit I experienced could only be described as ‘First Class’. It’s not just the professional approach by Angela in the office, but the ‘above and beyond’ approach taken. This was continued by ‘Phil the Fixer’, who I believe is one of their best engineers in the business. He was so interested in the issue I was experiencing and so keen to provide a solution. It so satisfying to know customer service isn’t dead! Thank you Angela and Phil if you get chance to read this. What a customer great experience I

Sempre stati il top.

I cannot praise Angela in Customer Support enough. I have just received a follow-up telephone call from her to check that I am happy with the outcome of a small issue that arose with my ASHP system. Her telephone manner and genuine willingness to provide assistance is testament to how customer service should be. Well done Angela, keep up the excellent work!

Phil is knowledgeable and professional and has been most helpful in not only servicing and maintenance, but also making the system run more efficiently.

Phil sorted out a problem with our heat pump that had been going on for months. All fine now. Phil was knowledgeable, sorted the problem quickly and explained what he had done clearly.

I have put in a request since last 5 days ago, no emails no calls nothing yet. Have been calling the line to get attended and always stay on hold for 5 minutes then the line drops.

This was the same company that show me a car that stole my money and everything and then they came back with enough of another name. You were wrong for that and then $21,000 y'all stole my money and then sold me a car that was broke a BMW. The child knew that was broke down and then when I asked you guys to try another car, they wouldn't even do it and you said you people, I'm gonna keep on this website until you do something about it yet. I'm gonna go up there and make a review that you guys got another another name and then when I saw the manager , Go to the store on airport to make the complaint what a joke is that how you do when you company stole $21,000 from someone and then you posted on my credit report is that how you do someone you literally stole $21,000 They sold $21,000 for me and gave me a card that was broke wheelbarrow that was broken on it. You couldn't drive it. My Credit messed up all because of these people.

Excellent service call from Phil, on a Sunday too! He also saved me a few quid on my electricity bill 👍

non acquistate un mitsubishi, montato in ufficio nel 2021 già nel 2023 il tecnico ha dovuto ricaricare il gas, adesso 2024 appena 1 settimana di accensione già non funziona più. Inoltre una signora che conosco, ne ha montati 2 stesso problema, per ripararlo ci voleva una cifra insostenibile, cambiati tutte e 2

phil is worth his weight in gold.His knowledge and understanding of his work is a most valuable asset to the company and whats more he shows a remarkable amount of patience in explaining things thoroughly to the customer. An excellent service.

Excellent service call from Phil, Mitsubishi. We knew nothing about our system, having recently moved in. Phil was helpful, knowledgeable and gave us very fair advice regarding next steps. We feel we’ve had good value so far, and are in good hands, moving in.