New friends!
Yes I would and I have recomended them to family and friends.

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
Yes I would and I have recomended them to family and friends.
Fast, friendly, and professional service. Got approved in just minutes and they even held the vehicle I wanted.
Sincere and professional customer service provided in excellence. It was a pleasure doing business with a TEAM that worked together in assisting me through every step of the process
Thanks for being helpful and getting me into my car, Jonette and idk the young guy who helped... you guys rock! HEY CAR CITY
Car city is a nice place to go for a car or truck if you need one they have awesome service
Biggest rip-off I have ever encountered. Got into a Ford escape, paid 2 years on it at $415 a month. Was given a newer Escape with less miles, so told them I would like to sell it back. They take and tell me I owe $8000. It booked out at $5000 when I got it 2 years ago. So counting my $500 down, I paid over $10,000 on a vehicle worth $5000 and they tell me I still owe then $8000 more. Worst decision ever and have talked many people out of going there.
Was treated very politely upon entering dealership and immediately felt this was the right car dealer to get a newer vehicle to replace my old one.
They work with you on whats best option for you
There is a lot wrong with my car. Left the lot confident that I had made the right choice with Car City, but 2 weeks later now, I am not so sure. See, I left the lot and instantly heard rattling in the front end. I messaged the manager of CarCity and he advised me to bring it in for a look and to keep him updated. Awesome. Well I bring it in and they said that everything underneath was brand new, Great! Left the shop and not even 15 mins after leaving, the check engine light comes on. So I turn around and they check.... not only is the timing belt not on track, but the WHOLE ENGINE NEEDS TO COME OUT TO FIX THE ENGINE. There detected engine failure in my car. So now I have to go without a car until their done because insurance wont pay for a rental car unless there is an accident. SO not only am I car-less(which is why I got a car in the first place), but now I have no ride to work, AND I still have to pay on a car that I cannot drive. $600 a month between car payment and insurance payment for my new car to just sit at a shop because they sold me a piece of crap. Ill NEVER go through CarCity again. EVER. not even a full 2 weeks with this car and I'm already regretting signing anything. UPDATE 8-24-18: They had fixed my car and the check engine light. They fixed almost $800 worth of issues with my car. I'm still not happy that there was that much wrong with a car that I had just bought, but I am happy that it was fixed at no charge to me. Thank you Allen, Willy, and Tom at CarCity in Muskegon for keeping open communication with me and for making things right.
Service war fantastic didn’t leave out any hidden fees either
I have never experienced such genuine concern in purchasing a car. Thank you.
I like that they don’t come out to haste you in parking lot Let you take all day But nobody bothers you Which is really nice
they did not presure you to pick a certain car.We were able to test a few different onesand then we made the decision on which one to pick
I had a great experience with Car City I'd recommend them to any one interested in buying a car
Got treated like it was my 1st time through the door, when I have been paying for a car from them for 4 years. Got jipped out of a gas card and 500$ off car price. And, they sold me a car with no heat in Michigan. So much for having a perfect payment record for 4 years.
They were very perfessional and helpful in finding me a car. Thank you.
I was treated well and in a timeing fashson. I didn't know that you lease used cars. This is something i will have to learn about.
Busy but friendly was on the role with paper work happy with the car we picked
the best car buying experience i have ever had. Jeff and his assistant manager were aewsome
Best service, great staff! Always a pleasure working with the South Bend office. B Murray
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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