Very easy process
Very easy process, was pre approved walked in pick my car, did paperwork, and gone. Took all of 1 hour tops.

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
Very easy process, was pre approved walked in pick my car, did paperwork, and gone. Took all of 1 hour tops.
Reliable they made sure when I called to see about having my battery switch they may switched it without an issue they came in and lock my doors when my battery was giving me issues They are very honest and trustworthy I would definitely definitely recommend them to anyone in need of a vehicle
Jordan and Brandon were great at CarCity in Portage. I had a little snaggel at first but they helped work through it and was very upfront and honest.
Excellent. They helped me get a car when i really needed it
i had the best experience here at car city in Muskegon MI.. people super friendly , helped me get the car i wanted. will keep coming back,defiantly will recommend friends,and relatives. - Noe Pena
I had a great experience at Car City in Portage, Jordon the salesman was working alone on a Saturday and had multiple customers handling everyone at once. Great Job Jordon! I'm driving a very nice car newer and low miles than I thought I would find. Great Place! From Ronda and Chris
My experience was neither great nor awful. Everyone I worked with was very pleasant but made me feel rushed and like they did not have the time to answer questions fully or appropriately. I had asked for a couple small things to be fixed before taking my car home and was told they did so but was disappointed to find whatever the short term fix they did lasted a day after driving off the lot.
This is our 3rd vehicle from Car City. Jordan Rock in Kalamazoo has been so very good to us. Car City is the only place I will buy a vehicle
Car city of Cadillac, Ryan and Tyler have been absolutely amazing, I don’t think I could ask anything else. Whatever I need they’re right on it with no questions asked
Don't ever buy a car here had my car 6 days took it in they had it a week said they fixed the problem drove away just to be left stranded they never fixed the problem they sale p.o.s cars now stuck with a car payment on a car not drivable. Haven't even made first payment
I can absolutely say car city is the best good service over all
My experience with car city was the best very experience good peoples they will put you in the car you want so my experience with car city was great.
Very caring and works well with what you can afford. They do not push you into anything and can test drive all you want without questions.they approved us on our income,not our credit and will help us with credit . very straight forward with program and highly recommend.
Very nice people, willing to go out of their way to help you. Would definitely recommend other people to go and check them out.
I really like how they don't try to force you into a vehicle you do not want. The staff was easy to talk to and if they didn't know something they asked someone else to get you an answer.
Car City is good place to go this is my second time around so if you want to build your credit get a nice car car city auto place is the place to go
Friendly, fast and helpful. Great customer service.
They were very helpful and were the only dealer ship to take a chance with me and they got me in to a really nice car and I am very happy with it
I was so relieved to experience no pushy car salesman. I was instructed to. go out in the lot and find a car within the approval amount range. That was the best thing EVER!
I just bought a car from them and I have had no issues. I even bought the extra warranty just in case.
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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