good
good cars n good people

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
good cars n good people
Great car, lots of run around with paperwork and return trips for "missed signatures". A lot of blaming each other for the missed papers instead of just getting it fixed in a way thatbwas convenient for me.
Everyone was great!
Friendly, no pressure. I got the vehicle that I wanted.
Steve and crew were very informative, felt at ease and not pressured
Excellent customer service
I am very happy with the service in car city! Also, my thought was that I never going to have a new carvand the help that the sales guy gave me to me was very huge! Thanks Car City
Staff very friendly and explained the whole process in detail.
It’s a total scam you don’t buy a car it’s a lease but if your in a tight spot it totally helps you
The best experience I've ever had in purchasing a car. I haven't had my car for very long but so far it has been amazing.
Car city is a awesome company very respectful staff that helps much
Tow packages need to be a opinion in your lease to insure that when you get into a accident or your car breaks that's one less thing you have to worry about
Very easy to work with
Love my new van
My 2nd lease from Car City and I couldn’t be happier. The approval process is easy, the salesmen are straight forward with you letting you know what the monthly prices would be, patient when you want to test drive a million vehicles and Orbit Leasing is so easy to work with.
Would recommend this place. The salesman was super nice and helpful. Great company.
Love my cars awesome people 2 car we have bought
I enjoy the 2 sales person at CarCity in Muskegon Michigan i did not see a car pn the lot am they told me about going on there website an that when i found my car the were so friendly helpful patient and kind keep up tbe good work to pur muskegon store thanks for everything Beverly Watson
Had a great experience. Steve was very helpful had no problem letting us compare and test drive whatever we wanted.
Very friendly and answered all my questions I would recommend car city to all my friends....
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.