I love car city what an amazing staff.
I love car city what an amazing staff.

10 months ago
I dealt with Jordan out of Ottawa , this guy went above and beyond for me . After the purchase of an amazing F150 it took a little while for my prior loan company to be paid and during that time I had... See more
Over a year ago
‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and I come to find out they have sold me a car with finance on it I am now out 12 grand... See more
Over a year ago
Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I was out of town with family and the payment is due January 2 and they locked my car... See more
Over a year ago
They made buying the car so easy I was impressed. Now day 5 having issues with the car. Called the salesman who sold me the car told me he had nothing to do with my issue he is just a salesmans but he... See more
I love car city what an amazing staff.
I thought Steve was great! Explained the different options and was efficient! My only concern is one week later the check engine light came on in the car. I’m hoping it’s just a bad censor because I love th car and had a great experience aside from that!
Great place to get a car.
Jordan is great. I love him. He made it so easy, and when I didn’t understand things he explained them to me very well! I have been recommending all my friends go to the Portage location. Thank you!
Strongly recommend this company.
Steve and Jarrod were great and very helpful, patient and informative!!! We even had a few laughs as well. Great guys and great service!
Over all nice car but after having it a couple days noticed a few things that should had been mintioned like a broken glove box couple other small things
They don't run your credit through multiple places trying to find finding for you!!!
Personally speaking my wife and i had an awesome experience when signing the lease for our new town and country van, The lease representatives Jim and Josh (Lansing store) were fantastic educated us on the lease terms and conditions, in general they were wonderful to work with in getting us a new vehicle. Thank you again. Sincerely, Ira and Ann Savage
Love the service love my car
They was very helpful and honestly to us thanks again for your great service
I was amazed by the care and serviced shown by the team.
I would recommend.
Got a great car
Very quick and helpful. This is the 3 time we have purchased. Always been professional and courteous.
Fast and friendly service
Good service, but they waite until your ready to sign to give you really important details.
They worked really well with me so far but there’s a few things the vehicle needs which in my option should have been fixed before I even seen it but they have been working with to get them fixed we will see how the rest goes
Everybody was very nice, friendly and not pushy. And will to help you out. Thank you
The customer service was GREAT but the value of cars and note payments are poor.
Based on analysis of 71 reviews rated 1-2 stars for Car City
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
“And thank goodness we purchased warranty as not even 12 months later we had a $3800 bill ( and the warranty didn't ev...”
“Worst place to get a car from they have a GPS lock out box wired into your car when you get behind on your payment I...”
“PRESTIGE MOTORS at Car City are the absolute biggest joke”
“‼️⚠️ stay away from them ‼️⚠️‼️ motor one sold me a car I paid cash it has since been totalled from hail damage and...”
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Car City is an auto dealer operating in Michigan and Indiana, specializing in providing financing solutions for individuals with bad credit, low credit, or no credit. The company offers a diverse inventory of vehicles, including sedans, SUVs, coupes, and trucks, ensuring customers have access to a wide selection to meet their needs. Each vehicle is backed by a 6-month/6,000-mile warranty and a money-back guarantee, reflecting the company's commitment to customer satisfaction. Customers can easily apply for financing through Car City's online platform, which also allows them to view a curated list of vehicles within their approved price range. The company offers flexible shopping options, including the ability to pick up vehicles at one of their many locations or have them delivered directly to their homes within the service areas. Car City aims to simplify the car-buying process for those facing credit challenges, making vehicle ownership more accessible.
This profile hasn't been claimed by the business owner.
Car City garners a mix of reviews, with a notable 80% positivity rate reflecting commendable service and customer experiences. Many reviewers praise the staff for their helpfulness and dedication, highlighting individuals like Jordan, Steve, and Cindy for going above and beyond during the car-buying process. Customers appreciate the ease of transactions and prompt approvals, often receiving their vehicles quickly and without hassle. However, significant concerns arise regarding vehicle quality and post-purchase support. Several consumers report issues with cars shortly after purchase, citing problems that were dismissed by staff, leading to frustration. Complaints about hidden fees and poor customer service experiences also surface, suggesting a lack of transparency.
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